Dianne Gaskell
Bendigo,VIC
Summary
I have been managing my own business for the past 10 years and would love the opportunity to incorporate a casual role as a ward attended. I have great people skills and work well as part of a team and independently. I'm motivated and willing to learn and would love the opportunity for this position.
Dynamic business owner with a proven track record at Infringez For Hair, excelling in inventory management and customer service. Successfully developed a customer service policy that enhanced client satisfaction and compliance with regulations. Adept at building strong client relationships and mentoring staff, driving productivity and engagement in a fast-paced environment.
Overview
17
17
years of professional experience
Work History
Business Owner
Infringez For Hair
Epsom , VIC
02.2014 - Current
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Ensured compliance with all local laws and regulations related to the business operations.
Hairstylist
Envelope for hair
Kalgoorlie , WA
07.2008 - 03.2011
- Collaborated with other beauty professionals on projects related to hairstyling.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Mentored new staff to enhance personal growth and increase productivity.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Developed relationships with new clients through referrals from existing customers.
- Assisted other stylists with busy periods in the salon.
Education
Certificate - Hairdresser
The Australian College of Hair Design And Beauty
Bendigo 11-2003
High School Diploma -
Bendigo Senior Secondary College
Bendigo 11-1996
Skills
- Customer service
- Client relationship management
- Effective communication
- Problem solving
- Time management
- Attention to detail
- Sanitation practices
- Self motivation
References
References available upon request.
Timeline
Business Owner
Infringez For Hair
02.2014 - Current
Hairstylist
Envelope for hair
07.2008 - 03.2011
Certificate - Hairdresser
The Australian College of Hair Design And Beauty
High School Diploma -
Bendigo Senior Secondary College