Dianne Guy
Shepparton,VIC
Summary
Broad industry experience including; Legal, Education, Local Government, Finance and Small Business.
Dedicated and focused administration assistant, who excels at providing high level assistance on many levels.
Highly skilled at multitasking and prioritising tasks, completing multiple tasks simultaneously & following through to achieve goals along with building strong stakeholder & client relationships are amongst my main strengths.
Overview
40
40
years of professional experience
Work History
Legal Assistant
Dawes & Vary Riordan Lawyers
02.2014 - Current
- Personal assistant to 6 Lawyers, including 1 Director and 2 Senior Associates
- Manage records & accounts for clients with the highest levels of confidentiality and discretion
- Organise & review witness reports
- Invoicing
- Financial reporting and budgeting
- Prepare documents for trials, organising exhibits and other key evidence
- Schedule appointments and discuss the progression of cases
- File court documents on line (court portals) and at Shepparton court
- Land & title searches
- Train temp staff & work experience students
- (Computer Software) Microsoft Office Suite
- Lawdocs (Legal electronic filing system)
- Open Practise (Legal accounting/financial system)
- Internet.
- Organized documents to manage paper and electronic filing systems of clients.
Customer Service Coordinator
Metzke & Allen (Chartered Accountants)
12.2012 - 02.2014
- Managing & storing confidential client information with the highest levels of confidentiality and discretion
- Managing team and Directors calendars
- Processing client Banklink data
- Applying for ABN & TFN registrations with the Australian Taxation Office
- Systems team member (which is responsible for systemising the whole business)
- Preparing and presenting clients with their end of financial year client binders
- (Computer Software) Banklink
- ATO Paper Buster
- MYOB – Accounts Enterprise
- MYOB – Systems Services (Tax)
- CCH Pro System Engagement Electronic Filing system
- Internet.
- Responded to customer needs through competent customer service and prompt problem-solving
Office Manager/ Reception & Administration Support Officer
Goulburn Broken Catchment Management Authority
09.2011 - 11.2012
- (Office Management) Freedom of Information Officer
- Manage / reconcile $1000 petty cash float
- Manage $10,000 financial delegation
- Manage/train temp staff
- Coordinate office maintenance / repairs with external contractors
- Coordinate staff uniforms / name badges / business cards
- Coordinate office hazard inspections & fire evacuation drills
- Project support for Field Officers
- (Reception) Receive visitors and guests in a friendly, professional manner
- Coordinate meeting room bookings and prepare meeting rooms
- Process floodplain information advice applications
- Process waterway applications
- (Accounts / Administration support) Provide support to Business Manager
- Provide support to accounts payable
- CAMS (Catchment Account Management System) processing
- Provide administration support to Business Manager
- (Computer Software) Axapta Accounting package
- Microsoft office (Word, Excel Outlook & Publisher)
- Recfind 5 (filing system)
- IPAWS (floodplain application package)
- Internet.
- Performed wide-ranging administrative, financial and service-related functions
- Managed company schedule to coordinate calendar and arrange travel
- Managed data and correspondence to secure information across complex landscapes of organizational departments
Administration Assistant at Family Day Care and Aged & Children’s Services
Greater Shepparton City Council
07.2010 - 09.2011
- Maintain confidential family files through the Expedite system
- Liaise with educators and families
- Process educator’s timesheets / create corresponding financial reports
- Manage crim check and working with children check register for staff and volunteers
- Prepare agenda’s & take minutes at weekly team meetings
- Document O.H &S information and issues
- Reception relief at Nancy Vibert Occasional Care Centre.
Administration Assistant (Home Safety Officer) Aged & Children’s Services
Greater Shepparton City Council
07.2009 - 07.2010
- Create and update confidential client information on Expedite (Client based computer program)
- Manage Home and Safety services offered to the frail aged community
- Liaise with external clients and contractors
- Manage Aged and Children’s Services Crim Check register
- Record and maintain indigenous funding and expenditure for Council owned Kindergartens
- Train temporary staff
- Reception relief at Maternal and Child Health (MCH) department.
Administration Assistant (Resource Officer) Aged & Children’s Services
Greater Shepparton City Council
08.2008 - 07.2009
- Coordinate maintenance of all Council owned day care centres and kindergartens
- Arrange quotes from external contractors
- Administration support for Aged and Children’s team
- Administration support at Arthur Dickmann Children’s Centre 2 days per week
- Manage Aged and Children’s services resource library
- Manage Aged and Children’s services key register.
Administration Assistant, Aged & Children’s Services
Greater Shepparton City Council
08.2007 - 08.2008
- Process Council owned kindergartens and childcare centre timesheets
- Process department accounts
- Relief staff register coordination.
- Performed research to collect and record industry data
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
- Established administrative work procedures to track staff's daily tasks
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
Receptionist / Personal Assistant to Company Director
Tatura Glass & Aluminium
01.2004 - 01.2007
- Provide financial reports to principal and accountant as required (MYOB accounting system)
- Front desk reception
- Executive support to principal
- Payroll preparation & banking
- Receive job cards and process to invoice preparation
- Financial functions including bank reconciliations, creditors and debtors
- Preparation of BASS statements
- Computer System MYOB Accounting System.
- Assisted with sales and marketing strategies to foster achievement of revenue goals
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results
Administration Officer
Goulburn Ovens Institute of TAFE
01.1984 - 01.1994
- Started as Business Administration Trainee for 12 months initially, which lead into full time employment working in the finance department, as an accounts payable officer, progressing into a variety of roles including asset management, customer service and fleet coordinator.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel
- Aided colleagues, managers, and customers through regular communication and assistance
- Managed team petty cash, purchase orders and account transactions
- Processed purchase orders, service contracts and financial reports
- Drafted and distributed invoices for outstanding payments
- Managed daily payment processing and drafted related financial documents
Education
High School Diploma -
Kyabram Secondary School
Kyabram, VIC1984
Goulburn Ovens TAFE
Shepparton, VICSkills
- Excellent communicator
- Self-motivated
- Excellent verbal & written skills
- Balances workload & able to embrace change in a constantly changing work environment
- Extremely organised
- Microsoft Office proficiency
- Quick learner
- Strong problem solver
- Dedicated & dependable team player
- Resourceful
- Client Support
- Data Management
References
- Ms Diana Mercuri, Dawes & Vary Riordan Lawyers (Director), 0409 550 259
- Mr Simon Pogue, Dawes & Vary Riordan Lawyers (Senior Associate), 0417 305 637
Timeline
Legal Assistant
Dawes & Vary Riordan Lawyers
02.2014 - Current
Customer Service Coordinator
Metzke & Allen (Chartered Accountants)
12.2012 - 02.2014
Office Manager/ Reception & Administration Support Officer
Goulburn Broken Catchment Management Authority
09.2011 - 11.2012
Administration Assistant at Family Day Care and Aged & Children’s Services
Greater Shepparton City Council
07.2010 - 09.2011
Administration Assistant (Home Safety Officer) Aged & Children’s Services
Greater Shepparton City Council
07.2009 - 07.2010
Administration Assistant (Resource Officer) Aged & Children’s Services
Greater Shepparton City Council
08.2008 - 07.2009
Administration Assistant, Aged & Children’s Services
Greater Shepparton City Council
08.2007 - 08.2008
Receptionist / Personal Assistant to Company Director
Tatura Glass & Aluminium
01.2004 - 01.2007
Administration Officer
Goulburn Ovens Institute of TAFE
01.1984 - 01.1994
High School Diploma -
Kyabram Secondary School
Goulburn Ovens TAFE
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