Summary
Overview
Work History
Skills
References
Timeline
Generic

Dianne Johnson

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Assistant Manager

Novo Shoes
09.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Increased sales through effective merchandising strategies and targeted promotions.

Uber Partner

Uber
09.2023 - Current
  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
  • Maintained a high driver rating through excellent communication and navigational skills.

Sales Assistant

News Agency And Gift Shops
05.2021 - 04.2023
  • Key Holder for 3 stores
  • Receiving & Rotating Stock in Off-site Reserve
  • Merchandising
  • 5am Openings
  • Obtained RSA Certificate
  • Gained excellent product knowledge of locally made Alcohol and Gifts

Sales Assistant

Rodd & Gunn
08.2012 - 11.2016
  • Achieving Individual KPI’s
  • Loyalty Signups
  • Merchandising
  • Receiving Stock
  • Assisting Stocktakes

Manager

Victoria Station
09.2010 - 08.2012
  • Store & Individual KPI’s
  • Rosters
  • Banking
  • End of Month Paper Work
  • Receiving Stock
  • Stocktake Control
  • Merchandising
  • Staff Meetings

Public Area Cleaner

Qualia Resort
01.2009 - 07.2010
  • Restaurant Cleaning
  • Cleaning Around Resort Pools
  • Restroom Cleaning
  • Housekeeping Duties when Required
  • Laundry Duties
  • Helping Guests with Personal Requests

Assistant Manager

Cargo Global Traders
01.2006 - 01.2009
  • Open and Closing of Store
  • Visual Merchandising
  • Warehouse Work
  • End of Day Register Finalisation
  • Selling a Variety of Books, Homewares, Soft Furnishings & Furniture
  • Receiving Stock & Distributing Between 3 Stores

Sales Assistant

Trudie Fischer
11.2004 - 11.2005
  • Merchandising
  • Taking Measurements for Personal Made Garments
  • Window Dressing
  • Knowledge of Barter Card Trade
  • Open and Closure of Boutique
  • Selling a Variety of Women’s Fashion, Jewellery, Shoes, Handbags, Perfume & Makeup

Sales Assistant

Dreamworld
05.2003 - 10.2004
  • Merchandising
  • Open and Closing of Many Outlets
  • Unpacking, Pricing & Replenishing of Stock
  • Experienced in Foreign Exchange
  • Safe Depositing
  • Cash Office Pickups & Drop Offs
  • Knowledge in General Tourism Including:
  • Phone Bookings
  • Ticket Office
  • Group Excursions
  • Photo Organisation

Skills

  • Superior Organizational Skills
  • Excellent Customer Service
  • Quantity Checking
  • Cash Handling
  • Warehouse and Delivery Methods
  • Product Merchandising
  • Supplier Liaison
  • Returns and Refunds
  • Stocking and Replenishing

References

  

Mari Mosca  0437 885 530
Karon Fenton 0417 704 803

Terry Dodds 0414 491 121
Joanne DeAraujo 0412 579 022

Timeline

Assistant Manager

Novo Shoes
09.2024 - Current

Uber Partner

Uber
09.2023 - Current

Sales Assistant

News Agency And Gift Shops
05.2021 - 04.2023

Sales Assistant

Rodd & Gunn
08.2012 - 11.2016

Manager

Victoria Station
09.2010 - 08.2012

Public Area Cleaner

Qualia Resort
01.2009 - 07.2010

Assistant Manager

Cargo Global Traders
01.2006 - 01.2009

Sales Assistant

Trudie Fischer
11.2004 - 11.2005

Sales Assistant

Dreamworld
05.2003 - 10.2004
Dianne Johnson