Dianne Theuma
Wallan,Victoria
Summary
Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Collaborative team player with strong clinical and interpersonal skills and mobility assistance. Offers excellent interpersonal and communication skills developed through field experience.
Effective at encouraging staff cooperation and productivity to meet and exceed objectives. An analytical problem-solver with proven team building and management success. A Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Results-driven and committed to continuous growth in sales revenue.
Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Available up to 28 hours per week, weekends and evenings.
Overview
28
28
years of professional experience
Work History
Disability Support Worker
Starlight Home Care Pty Ltd
Somerton, VIC
11.2021 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Kept accurate records for client files and handled related paperwork.
- Adhered to company requirements for patient interactions and care standards.
- Kept detailed daily logs with care actions, patient behaviors and incidents.
Teacher's Aide
Hume Anglican Grammar
Mickleham, VIC
01.2012 - 01.2018
- Supported student learning objectives through personalized and small group assistance.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Assisted teachers with supervision and care of group of 8 children.
- Promoted physical, mental and social development using classroom games and activities.
Store Manager
Bras N Things
Melbourne, VIC
01.1998 - 12.2000
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Store Manager
Sports Capital (Body Map)
Melbourne Airport, VIC
12.1996 - 12.1997
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
Advanced Certificate - Secretarial Studies And Office Administration
Broadmeadows Tafe
Broadmeadows, VIC12.1992
Year 12 -
Gladstone Park Secondary College
Gladstone Park, VIC12.1991
Skills
- Environmental Impediments Management
- Individual Support Plans
- Service Referrals
- General Housekeeping
- Daily Living Requirements
- Community Health Services
- Incident Reports
- Progress Monitoring
- Mental and Physical Exercise
- Daily Logs
- Client Requirements
- Creative Thinking
- Independent Living Support
- Emotional Support
- Time Management
- Child Safety Requirements
- Medical Records Management
- Behavior Support Plans
- Computer Skills
- Occupational Health and Safety
- Desktop and Laptop Computers
- Household Management
- Patient Transport
- Seizure Management
- Client Privacy
- Medical Terminology
- Training and Teaching
- Employee Training
- Shift Scheduling
- Performance Monitoring and Evaluation
- Customer Service
- Records Organization and Management
- Sales Tracking
- Cash Management
- Verbal and Written Communication
- Multitasking and Organization
- Policy Development and Enforcement
- Staff Supervision
- Originality and Creativity
- Policies and Procedures
- Store Merchandising
- Inventory Management
- Sales Strategies
- Positive and Friendly
- Team Development
- Sales Promotion
- Delegating Work
- Bank and Safe Deposits
- Leading Staff Meetings
- Work Planning and Prioritization
- Complaint Resolution
- Inventory Tracking and Management
- Money Handling
- Morale Improvements
- POS Terminal Operations
- Employee Motivation
- Leadership
Timeline
Disability Support Worker
Starlight Home Care Pty Ltd
11.2021 - Current
Teacher's Aide
Hume Anglican Grammar
01.2012 - 01.2018
Store Manager
Bras N Things
01.1998 - 12.2000
Store Manager
Sports Capital (Body Map)
12.1996 - 12.1997
Advanced Certificate - Secretarial Studies And Office Administration
Broadmeadows Tafe
Year 12 -
Gladstone Park Secondary College
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