Dianne Ventura
I am a dedicated Registered Nurse and Mental Health/Disability Support Worker with personal lived experience. The mental health sector is my true passion and I have a progressive career history in direct participant care within multiple types of environments. Proven to remain calm under pressure and skillfully handle a variety of participants and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Dedicated to comprehensive and person-centred care.
Work History
Mental Health and Disability Nurse/Community Support Worker
4 Years- Ensuring provision of client-centred care as well as liaising with participants, their families and multi-disciplinary team
- Creating care plans based on clients needs and goals
- Assisting with clinical tasks such as providing their medication, wound care, stoma/catheter care
- Carried out day-day-day duties including personal care tasks (ADL's)
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Ensuring all appropriate documentation is completed and writing comprehensive case notes
- Advocating for participants and their families
Registered Nurse/Administration Officer
5 Years 1 Month- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Provided direct patient care, stabilized patients and determined next course of action.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Administered medications and treatment to patients including immunisations/vaccinations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled all appointments and meetings for patients and staff- Including managing all rostering.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Use of clinical software's such as PRODA, CVAS, Best Practice and Medical Director
Education
Bachelors of Nursing - Nursing
Skills
Certification
- AHPRA Registration - NMW0002492646
- First Aid/CPR
- Blue Card & Yellow Card
- Working With Children Check
- Safe Administration of Medication Certificate
- Current National Police Check Clearance
- Class C License with Personal Transport
- Diploma of Travel & Tourism (TAFE)
- Cert I in Business
- Cert III in Tourism
Languages
References
Melissa Longworth – Manager
Australian Quality Care – Disability and Mental Health
Email: mel@aqcare.com.au
Phone: 0455 199 809
Hermine Tupu – Manager
Create Connections
Email: htupu@createconnections.com.au
Phone: 0432 100 718
Bindu Kumari – Practice Nurse Manager
GP Plus Medical Centre
Email: gpplus@gmail.com
Phone: 0452 554 503
(More available at request)