Dianne Worle

• Assisted with customer enquiries, providing timely and accurate information and support.
• Learned customer service protocols to enhance client interactions.
• Utilized company resources effectively to research complex issues and provide accurate information to customers across all Departments to try and resolve at first contact
• Contributed to a positive work environment through effective communication and teamwork with colleagues.
• Fire Warden
• ERC Training

Secondment:

Councillor Business team

April 2024 - June 2024

• Fast paced and dynamic environment managing Mayor and Councillor diaries
• Citizenship Ceremonies
• Accompanying Mayor on school and other official events
• Report preparation and various administrative tasks as required

• Pre election vote counting
• Distributed ballots to voters and answered questions concerning voting procedures
• Post election vote counting

• Coordinated logistics for events, ensuring seamless execution and guest satisfaction.
• Developed detailed event plans, aligning objectives with client expectations and venue capabilities.
• Managed vendor relationships, negotiating contracts to optimize service delivery and cost efficiency.
• Established relationships with key stakeholders, fostering long-term partnerships for future collaborations.
• Oversaw logistics for multi-day events, including accommodations, transportation, and scheduling.
• Coordinated florists, photographers, and musicians for events.
• Utilized feedback from attendees to refine and improve event offerings, solidifying organization's reputation for excellence in event management.
• Managed event logistics from conception to completion, ensuring every detail contributed to event's success.
• Implemented contingency plans to address last-minute changes or unforeseen events.