Diederick Van Creij
Melbourne/Kew, High Street 118,Australia
Summary
Experienced Retail Manager with over 8 years experience in Retail industry. In that elapsed time I have enjoyed different challenges at several employers. I always try to convey my positive energy to colleagues and customers. And always committed to getting the best out of people. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
10
10
years of professional experience
Work History
Head Bartender
Skinny Dog Hotel
Melbourne/Kew, Victoria
07.2023 - Current
- Assigned bartenders to specific tasks and duties throughout the shift.
- Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
- Ensured that all liquor laws were followed during service hours.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
- Maintained a clean work area with appropriate safety standards according to health regulations.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Managed stock levels of all alcoholic beverages available at the bar.
- Handled food orders from customers seated at the bar.
- Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
Retail Manager
Wildenberg Ynformal
Eindhoven, Netherlands
05.2021 - 06.2023
- Staged merchandise and stocked sales floor to stimulate impulse sales.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Improved profitability by executing daily, weekly and monthly floor plan changes.
- What I have developed more strongly at this company is my time management
- Managed daily operations of the store, including opening and closing procedures.
- Implemented new policies and procedures to improve efficiency.
- Hired, trained, mentored, and evaluated staff members on a regular basis.
- Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
- Oversaw all aspects of merchandising within the store including product placement and display design.
Senior Sales Advisor
Van Tilburg Sport and Men Fashion
Nistelrode-Noord Brabant, Netherlands
03.2018 - 03.2021
- Engaged customers and trained sales associates using strong knowledge of products and promotions.
- Cross-trained on different positions to best support team during peak periods.
- Greeted patrons warmly at store entrance and offered assistance with finding needed items.
- Here I was mainly responsible for the sales of suits and the young business department.
- Trained and developed new team members to improve product knowledge and selling abilities.
- Organized sales floor to keep products and displays presentable and in sellable condition.
- Delivered quality customer service while cultivating client satisfaction and loyalty.
- Checked store shelves and restocked products from inventory in back room.
- Assisted staff with selling process to meet and exceed individual and company sales goals.
Shop Manager and Barista
Hype Heroes
S´Hertogenbosch, Netherlands
09.2016 - 02.2018
- Together with the owner of the business, I was able to set up the company
- From furnishing the business to compiling the collections, and visiting the showrooms of the fashion brands
- But also putted work in, Instagram, Facebook a piece of marketing to give the store a name recognition
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Hosted coffee and tea tastings to showcase seasonal items and boost sales opportunities.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Described menu items to customers and suggested appealing products.
- Provided customers with product details, coffee blends and preparation descriptions.
Store Manager
Zumo Fashion
Utrecht, Netherlands
08.2015 - 11.2017
- Trained and mentored associates to teach daily tasks and procedures.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Recruited, trained and supervised new employees.
- Analyzed financial data to identify areas of improvement.
- Created weekly work schedules for store personnel.
- Established customer service standards and monitored staff compliance.
- Developed strategies to maximize sales and profitability.
Sales Advisor
Zumo Fashion
Eindhoven, Netherlands
01.2014 - 06.2015
- At the beginning of my career I started as a sales employee at Zumo
- Here I learned the basic steps of selling and hosting.
- Provided customers with information on products and services available.
- Developed relationships with new and existing clients through contact management systems.
- Assisted in the preparation of promotional materials and displays.
Education
Retail Manager - Retail Management
ROC De Leijgraaf
Veghel, The Netherlands09.2020
Young Potentail Academy Development - Self Developement, And Leading The Business
Only For Men Business Training
11.2019
Jeanstraining - Jeans fabric training
Hype Heroes
S´Hertogenbosch, The Netherlands08.2017
Sales specialist - Study specified in retail sales specialist
ROC De Leijgraaf
Veghel, The Netherlands04.2017
Detex Fabric Course - A One Day Training For Knowledge of Fabrics
DETEX School
Utrecht, The Netherlands08.2016
Logistic Supply Leader - Logistics
ROC De Leijgraaf
Veghel, The Netherlands10.2014
Some College (No Degree) - Grammar Study
Mundo Antigua
PeruSome College (No Degree) - RSA Responsability Serving Alcohol
Australian Government
MelbourneSkills
- Customer Service
- Communication
- Fast Learner
- Communication Skills
- Ability to Work Under Pressure
- Flexible
- Staff Management
- Employee Scheduling
- Visual Merchandising
- Teamwork
- Quality Assurance
- Building Brand Awareness
- Team Training and Development
Hobbies
- Date of Birth: 07/31/1992
- Place of Birth: S'Hertogenbosch
- Nationality: Nederland
Languages
English
Professional
Dutch
Native/ Bilingual
Spanish
Limited
Timeline
Head Bartender
Skinny Dog Hotel
07.2023 - Current
Retail Manager
Wildenberg Ynformal
05.2021 - 06.2023
Senior Sales Advisor
Van Tilburg Sport and Men Fashion
03.2018 - 03.2021
Shop Manager and Barista
Hype Heroes
09.2016 - 02.2018
Store Manager
Zumo Fashion
08.2015 - 11.2017
Sales Advisor
Zumo Fashion
01.2014 - 06.2015
Retail Manager - Retail Management
ROC De Leijgraaf
Young Potentail Academy Development - Self Developement, And Leading The Business
Only For Men Business Training
Jeanstraining - Jeans fabric training
Hype Heroes
Sales specialist - Study specified in retail sales specialist
ROC De Leijgraaf
Detex Fabric Course - A One Day Training For Knowledge of Fabrics
DETEX School
Logistic Supply Leader - Logistics
ROC De Leijgraaf
Some College (No Degree) - Grammar Study
Mundo Antigua
Some College (No Degree) - RSA Responsability Serving Alcohol
Australian Government
Similar Profiles
Bhuwan SubediBhuwan Subedi
Chef De Partie at The Skinny Dog HotelChef De Partie at The Skinny Dog Hotel
Somerset DraperSomerset Draper
Waitress at The Skinny DogWaitress at The Skinny Dog
George HoPkins HeltzerGeorge HoPkins Heltzer
Kennel Technician at Stay Dog HotelKennel Technician at Stay Dog Hotel