Ana Franco
Gold Coast,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Waitress
Bask Italian
Gold Coast, Queensland
2023.07 - Current
- Processed payments accurately using cash registers or POS systems.
- Answered questions about menu items, ingredients, and pricing.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Trained new employees to perform duties.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Cleaner
On time Australia
Surfers Paradise, Queensland
2023.04 - 2023.07
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Emptied trash cans and replaced liners as needed.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Waitress
Mango’s Cafe and Restaurant
New Jersey, USA
2022.06 - 2023.01
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Took orders for food and drinks and delivered them to guests.
- Performed opening and closing duties such as resetting tables and restocking supplies.
Waitress
El Carretero Restaurant and Bakery
New Jersey, USA
2022.04 - 2023.01
- Provided accurate change for cash transactions using a cash register system.
- Answered questions about menu items, ingredients, and pricing.
- Maintained accurate records of inventory levels and restocked supplies as needed.
Education
Certifícate III - Marketing And Communication
Entrepreneur Education
Surfers Paradise, QLD2024-02
Bachelor of Arts - Industrial Design
Catholic University of Pereira
Pereira, Colombia2022-12
Certificate III - Cabinet Making And Timber Technology
Site Institute
Brisbane, QLDSkills
- Customer Service
- Menu knowledge
- Food Running
- Point of Sale (POS) system operations
- Tableside Service
- Cash Handling
Timeline
Waitress
Bask Italian
2023.07 - Current
Cleaner
On time Australia
2023.04 - 2023.07
Waitress
Mango’s Cafe and Restaurant
2022.06 - 2023.01
Waitress
El Carretero Restaurant and Bakery
2022.04 - 2023.01
Certifícate III - Marketing And Communication
Entrepreneur Education
Bachelor of Arts - Industrial Design
Catholic University of Pereira
Certificate III - Cabinet Making And Timber Technology
Site Institute