Diego Banos

As a warehouse worker my task is to support in all logistical requirements that may have at the time, under the supervision of my direct boss I have been supporting in the area of enlistment of orders, as well as the entry and location of goods in the distribution centre, also my work includes things like:

• Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
• Contributed to a positive work culture by consistently displaying a strong work ethic and collaborating well with colleagues on various tasks or projects.
• Managed multiple priorities simultaneously by efficiently organizing workload while maintaining focus on delivering excellent results under pressure.
• Collaborated with team members to meet daily sales targets and maintain high levels of productivity.

My duties were mainly the reception and subsequent cleaning of the vehicles that were returned daily by the customers, as well as the preparation of new vehicles for their subsequent rental, always taking into account high quality standards in terms of cleanliness and condition of the vehicles. I worked in a type of production line with a team consisting mainly of five people who exchanged roles throughout the duration of the work shift. All of this was done in order to achieve the following goals:

• Improved customer satisfaction by ensuring timely and thorough vehicle cleaning and maintenance.
• Contributed to revenue growth by consistently meeting daily targets for number of vehicles serviced per shift.
• Increased customer satisfaction rates by promptly addressing any concerns or issues raised during vehicle pick-up or drop-off processes.
• Maintained high customer satisfaction standards to meet or exceed targets.
• Maintained positive working relationships with colleagues, promoting teamwork within the service department.

Occasionally I supported my supervisor with the audit and inventory of all the cars that the location should have in stock, all this was done through a software used by the company where only a photo of the car's license plate was taken and this counted as part of the inventory.

Coordination of warehouse and dispatches, complying with the stipulated times for the operation, I am in charge of the and adequate management of resources and assigned personnel, scheduling of assigned, scheduling of carriers to meet the promise of value to the customer which is an average of 24 hours from the moment the purchase order is placed, management of indicators, as well as time and movement control movements. Management of reverse logistics and use of SAP.

Continuity in the company, I was given the opportunity to join the sales team, initially to belong to the sales team, I developed my functions in the ON channel, later on I was in the off channel, where until the date of the termination of my contract I performed in the best way, fulfilling the tasks and quotas assigned to my area.

Continuity in the company, due to my performance I was promoted to logistics assistant, being the second in charge of the logistics operation, in charge of the vehicle fleet, assigning vehicles to each route, scheduling of deliveries according to addresses and logical order, follow up of deliveries in the north of the Valley, personnel management and inventory control, monitoring of satellite warehouses located in the cities of Pasto and Popayán. management of management indicators, Legalization of cash and reports of the operation. Lastly, vacation or emergency coverage in the three cities for the coordinators of each of the company's warehouses.

I started as a logistic assistant performing tasks such as then I was in charge as a representative of certified delivery to ÉXITO stores, performing this area from April 2012 to June 2013. After this time I am again promoted to Head of National Dispatches, being in charge of the national deliveries, being in charge of deliveries for all the city of Bogota and Cundinamarca, I also start to be in charge of direct warehouses between cities I also start to be in charge of direct warehouses between cities and municipalities.