Summary
Overview
Work History
Education
Skills
Languages
Timeline
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DIEGO DELGADO

Sydney, Chesterhill,NSW

Summary

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Overview

3
3
years of professional experience

Work History

Retail Assistant

Pet Care 2000
Yagoona, Nsw
02.2023 - Current
  • Answered phone calls from customers regarding their pet's needs or concerns.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Processed payments using cash register, credit card machine and POS system.
  • Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
  • Assisted customers with product selection, answered queries and provided advice.
  • Managed customer complaints in a professional manner while seeking solutions for resolution.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Engaged with customers and recommended products based on needs and requests.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Assisted customers with selecting the appropriate food, toys, treats, and other pet supplies.
  • Educated customers about proper nutrition for their pets based on breed and age requirements.

Chef Assistant

Canarvon Golf Club
Lidcombe, NSW
07.2021 - 08.2021
  • Assisted Chef in preparing ingredients for various dishes.
  • Maintained cleanliness of work areas throughout shift.
  • Cleaned and sanitized food preparation areas, complying with hygiene codes and health and safety standards.
  • Ensured all safety protocols were followed during meal prep.
  • Followed recipes to prepare sauces, soups, entrees, desserts, and other food items.
  • Prepared salads, sandwiches, appetizers, and other menu items as instructed by Chef.
  • Cleaned and organized kitchen equipment, appliances, and utensils.

Education

Year 10 Rosa -

Sefton High School
Sydney, NSW
12-2020

Partially Completed Year 12 -

Sefton High School
Sydney, NSW
07-2022

Some College (No Degree) - Animal Health & Veterinary Care

Ulleo
Middle Park, VIC

Skills

  • Loss Prevention
  • POS System Operation
  • Complaint Handling
  • Inventory Tracking
  • Conflict Resolution Techniques
  • Product Knowledge
  • Problem-Solving Abilities
  • Excellent Communication
  • Reliability
  • Multitasking
  • Self Motivation
  • Customer Service
  • Teamwork and Collaboration
  • Interpersonal Skills
  • Organizational Skills
  • Active Listening

Languages

English
Native/ Bilingual

Timeline

Retail Assistant

Pet Care 2000
02.2023 - Current

Chef Assistant

Canarvon Golf Club
07.2021 - 08.2021

Year 10 Rosa -

Sefton High School

Partially Completed Year 12 -

Sefton High School

Some College (No Degree) - Animal Health & Veterinary Care

Ulleo

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DIEGO DELGADO