Diesel Cachia
Melbourne,VIC
Summary
I offer a wide variety of skills that all go hand in hand with customer service and customer engagement. I am always willing to learn new processes and apply them to how I conduct my role within a business. I am super friendly and approachable, furthermore always willing to engage in a conversation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Woolworths Team Member
Woolworths
10.2021 - Current
- Recognized potential theft situations and alerted supervisor immediately
- Operated hoists and heavy tools to move and attach parts
- Assistance in customer enquiries
- Working within a team
- Assisted customers with product selection and ordering process
- Worked hard to learn required tasks quickly to maximize performance.
Receptionist
Cardinia Life/Aligned Leisure
Pakenham, VIC
07.2023 - 02.2024
- Protected clients' rights by maintaining confidentiality of personal and financial information
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar, and spelling
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures
- Provided excellent customer service at all times while interacting with both internal and external customers
- Greeted customers, answered general questions and directed to appropriate locations.
Education
Fashion And Design Technology Fashion Design -
Boxhill Institute Melbourne
11.2024
High School Diploma -
Rowville Secondary College Rowville
10.2024
Skills
- Organization Skills
- Security Understanding
- Security Awareness
- Verbal and Written Communication
- Brand Awareness
- Online Engagement
- Audience Engagement
- Social Media Posting
Certification
Completed first year of my Fashion and Design course.
Timeline
Receptionist
Cardinia Life/Aligned Leisure
07.2023 - 02.2024
Woolworths Team Member
Woolworths
10.2021 - Current
Fashion And Design Technology Fashion Design -
Boxhill Institute Melbourne
High School Diploma -
Rowville Secondary College Rowville