Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Chillie McCarthy

Mornington,VIC

Summary

Dynamic manager with a proven track record at The Only Dress Hire, enhancing operational workflows and boosting customer satisfaction. Skilled in team leadership and relationship building, I excel in decision-making and time management. Committed to delivering high-quality service, I ensure excellence in every client interaction.

Overview

12
years of professional experience
1
Certification

Work History

The Only Dress Hire

Manager
01.2025 - Current

Job overview

  • Led team in optimizing operational workflows, enhancing productivity and efficiency.
  • Developed strategic initiatives to improve customer satisfaction and service delivery.
  • Handled order processing and label creation for client deliveries.
  • Ensured high standards in dress quality before shipping.
  • Steamed and unpacked dresses and garments, ensuring readiness for clients.

Venroy

Christmas Sales Assistant
11.2024 - 01.2025

Job overview

  • Assisted customers with product selection and inquiries, enhancing shopping experience.
  • Managed inventory levels, ensuring accurate stock availability and timely replenishment.
  • Processed transactions efficiently using point-of-sale systems, maintaining cash handling accuracy.
  • Collaborated with team members to create visually appealing merchandise displays, driving customer engagement.
  • Maintained store cleanliness and organization standards, fostering a welcoming environment for customers.
  • Increased sales by building strong customer relationships and providing excellent service.

Oakberry Açai

Fast Food Worker
02.2021 - 01.2025

Job overview

  • Prepared and served açaí bowls following established presentation standards.
  • Operated cash register, processed transactions, and provided accurate change to customers.
  • Maintained cleanliness and organization of workstations to ensure food safety compliance.
  • Assisted in inventory management by restocking supplies and monitoring product freshness.
  • Collaborated with team members to streamline service during peak hours, enhancing customer satisfaction.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.

Noosa Heads Surf Life Saving Club

Life Saver
01.2021 - 01.2025

Job overview

  • Monitored beach conditions and ensured swimmer safety through vigilant observation and quick response to emergencies.
  • Participated in ongoing training sessions to enhance lifesaving skills and knowledge of emergency procedures.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.

Bridal Expos Australia

Model
01.2014 - 01.2020

Job overview

  • Collaborated with designers to showcase bridal collections during live events.
  • Participated in fittings to ensure accurate representation of garments on the runway.
  • Supported event coordinators by preparing backstage setups for fashion shows.
  • Adapted quickly to changing environments for continued professionalism under pressure.

Education

Sunshine Beach State High School
Sunshine Beach

High School Diploma
11.2024

University Overview

Certificate II Skills for work and vocational

Pathways

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Relationship building

Certification

CPR AND FIRST AID

Timeline

Manager

The Only Dress Hire
01.2025 - Current

Christmas Sales Assistant

Venroy
11.2024 - 01.2025

Fast Food Worker

Oakberry Açai
02.2021 - 01.2025

Life Saver

Noosa Heads Surf Life Saving Club
01.2021 - 01.2025

Model

Bridal Expos Australia
01.2014 - 01.2020

Sunshine Beach State High School

High School Diploma
Chillie McCarthy