Summary
Overview
Work History
Education
Skills
Accomplishments
Earlier Career
Timeline
Generic

Dijo Joseph

Melbourne,Australia

Summary

Senior QA Automation Engineer and Test Lead with expertise in enterprise software quality assurance across government and commercial sectors. Developed automation frameworks with Playwright and Cypress, reducing regression execution time by 75% and enhancing CI/CD integration. Mentored QA teams, driving significant improvements in productivity and efficiency.

Overview

16
16
years of professional experience

Work History

Senior Test Analyst / QA Engineer (Test Lead Responsibilities)

Service Victoria
Melbourne, Australia
09.2021 - Current
  • Performed quality assurance testing for Victorian Government digital services and customer-facing platforms serving millions of users.
  • Contributed to quality engineering for authentication platforms supporting more than 5 million users.
  • Performed testing for Identity and Access Management (IAM), including SSO, MFA, OAuth 2.0, OpenID Connect (OIDC), and RBAC.
  • Developed and executed risk-based test strategies, test plans, test scenarios, and test cases for functional, system, integration, regression, API, accessibility, and performance testing.
  • Developed and maintained Playwright and Cypress automation frameworks and integrated automated regression suites into Azure DevOps CI/CD pipelines.
  • Collaborated with QA Engineers, Developers, Business Analysts, Product Owners, and Architects to deliver high-quality software.
  • Reduced regression execution time by 75% through Playwright/Cypress parallel execution and reusable automation components.

Senior QA Lead

Propel Ventures
01.2020 - 01.2021
  • Developed Selenium automation frameworks to improve testing efficiency and increase automation coverage.
  • Contributed to the implementation of an automation framework for the MYOB project, helping reduce production defects and testing effort.
  • Executed manual and automated testing across enterprise applications.
  • Performed API, integration, regression, and end-to-end testing across enterprise applications.
  • Performed test planning, test execution, defect management, and release validation to support high-quality software delivery.
  • Collaborated with Developers, Business Analysts, Product Owners, and QA team members in an Agile/Scrum environment.

Senior Developer | Test Lead | Performance Tester

Accenture Australia
, Australia
01.2017 - 01.2020
Federal Government
  • Developed Selenium and API automation frameworks to improve testing efficiency and automation coverage.
Transport & Logistics
  • Designed and executed LoadRunner performance and load testing for a large Oracle transformation program.
Banking
  • Developed and tested an AI-powered chatbot using Microsoft Azure Cognitive Services, Node.js, and MySQL.
Telecommunications
  • Designed, developed, and tested a mixed-reality HoloLens solution using Unity 3D, C#, and REST APIs.
Retail
  • Designed, developed, tested, and deployed a mobile inventory management application supporting enterprise retail operations.

Senior iOS Engineer

iGloo Software Australia
, Australia
01.2015 - 01.2016
  • Developed IoT-enabled iOS applications in Swift and Objective-C to enhance user engagement and connectivity.
  • Developed scalable iOS applications in Swift and Objective-C, enhancing user experience for diverse clients.
  • Collaborated with cross-functional teams to design and implement user-friendly interfaces and features, improving overall app accessibility.
  • Conducted code reviews to uphold high-quality software standards and ensure adherence to best practices.

iOS Developer

Sparkling Design Infotech
India, India
01.2011 - 01.2015
  • Developed and maintained 10+ mobile applications for enterprise and consumer use, enhancing user engagement and functionality.
  • Developed user-friendly iOS applications using Swift and Objective-C, improving user satisfaction.
  • Collaborated with designers to create intuitive app interfaces, enhancing user experience.
  • Implemented RESTful APIs, streamlining app performance and optimizing data management.

Education

Master of Computer Applications -

Bharathiar University
India
01-2011

Skills

Technical Skills
  • Functional Testing
  • Test Strategy
  • Integration Testing
  • System Testing
  • Regression Testing
  • API Testing
  • Database Testing
  • Performance Testing
  • Load Testing
  • Stress Testing
  • Defect Management
  • Test Design
  • Test Development
  • Test Management
  • Testing Methodologies
  • Requirements Gathering
  • Risk Assessment Testing
  • Quality Assurance
  • Enterprise Testing

Test Automation

  • Playwright
  • Cypress
  • Selenium WebDriver
  • REST Assured
  • TestNG
  • Java
  • TypeScript
  • JavaScript
  • C#
  • Automation Frameworks

API & Integration

  • Postman
  • REST APIs
  • Swagger/OpenAPI
  • JSON
  • XML

Performance Engineering

  • JMeter
  • LoadRunner

DevOps & Test Management

  • Azure DevOps
  • GitHub Actions
  • Git
  • Jenkins
  • Docker
  • CI/CD
  • Jira
  • Confluence
  • X-ray
  • HP ALM

Identity & Security

  • SSO
  • OAuth 20
  • OpenID Connect (OIDC)
  • RBAC
  • ForgeRock IAM
  • Access Management Testing

Databases

  • SQL
  • MySQL

Domains

  • Government Application Testing
  • Financial Services Testing
  • CRM Testing
  • E-commerce Application Testing

Practices

  • Agile Methodologies
  • Continuous Delivery
  • Environment Setup
  • Script Execution
  • Data Verification
  • Data Setup
  • Test Documentation Review

Accomplishments

  • 14+ years of Software Quality Engineering experience
  • Led QA for Victorian Government digital platforms supporting 5M+ users
  • Reduced regression execution time by 75%
  • Reduced test design effort by 40% using AI-assisted testing
  • Built enterprise automation frameworks using Playwright, Cypress and Selenium
  • Led and mentored teams of up to 6 QA Engineers
  • Delivered Government, Banking and Enterprise digital transformation programs

Earlier Career

  • Senior iOS Engineer, iGloo Software, Australia, 01/15, 12/16, Developed IoT-enabled iOS applications using Swift and Objective-C.
  • IOS Developer, Sparkling Design Infotech, India, 01/11, 12/15, Developed and maintained 10+ enterprise and consumer mobile applications.

Timeline

Senior Test Analyst / QA Engineer (Test Lead Responsibilities)

Service Victoria
09.2021 - Current

Senior QA Lead

Propel Ventures
01.2020 - 01.2021

Senior Developer | Test Lead | Performance Tester

Accenture Australia
01.2017 - 01.2020

Senior iOS Engineer

iGloo Software Australia
01.2015 - 01.2016

iOS Developer

Sparkling Design Infotech
01.2011 - 01.2015

Master of Computer Applications -

Bharathiar University
Dijo Joseph