Contribute to the success and growth of the organization being positive catalyst and essential ingredient in growth process by using innovative skills and technical expertise – in pursuit of excellence. Prove to be an asset for the company by hard working and determination.
Hi, I’m
Diksha Goswami
Canberra,ACT
Summary
Overview
2
years of professional experience
1
Certification
Work History
APG&Co
Fashion Assistant
04.2024 - Current
Job overview
- Enhanced customer satisfaction by providing personalized styling advice and product recommendations.
- Contributed to increased sales by keeping inventory organized, well-stocked, and easily accessible.
- Optimized retail presentation standards through continuous monitoring of floor layouts, leading to enhanced in-store experience for customers.
- Improved visual merchandising by creating eye-catching displays and effectively utilizing store space.
Canberra Rex Hotel
Guest Service Agent
07.2022 - Current
Job overview
- Oversaw front office operations, handled guest inquiries, and ensured high levels of customer satisfaction.
- Resolved billing disputes promptly, maintaining professionalism and customer satisfaction throughout the process.
- Maximized revenue by upselling room upgrades and additional services.
- Managed group bookings to ensure seamless organization of events and accommodations.
RPS - A Tetra Tech Company
Project Intern
02.2024 - 05.2024
Job overview
- Coordinated and implemented project plans, ensuring strict adherence to budgetary constraints and timelines.
- Maintained well-organized documentation for easy access and reference during projects'' life cycles.
- Gathered detailed requirements from clients to better understand their needs and expectations for each project.
Australian National University
Finance and Administrator Coordinator
05.2023 - 12.2023
Job overview
- Coordinated financial processes, approved invoices, maintained records, and supported administrative tasks within the finance department.
Amazon, India
Associate - Retail Process (Price Analyst)
04.2022 - 06.2022
Job overview
- Conducted price analysis, mapped products on online platforms, and maintained stock records.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
IFortis Corporate, India
Human Resource Trainee Intern
04.2022 - 06.2022
Job overview
- Assisted in HR processes, including recruitment, screening applications, and employee onboarding.
- Supported departmental tasks to increase understanding of industry processes.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
Education
Australian National UniversityCanberra, ACT
Masters of International Management
07.2024
University Overview
Symbiosis College of Arts And CommerceIndia
Bachelor of Arts from Economics
06.2021
University Overview
Skills
- E-mail marketing
- Blogs
- Google ads
- Social media marketing
- Fashion Illustration
- Screening applications
- Building and leading a team
- Communication
- Interpersonal skills
- Creativity skills
- Mapping Products at online platforms for Price Analysis
Certification
- Digital Marketing - Online course certification
- Vice Chancellor's Scholarship Award from Australian National University
Personal Information
Personal Information
- Date of Birth: 09/07/1999
- Nationality: Indian
Languages
English
Full Professional
Hindi
Professional Working
Assamese
Native or Bilingual
Right to work
Right to work
AustraliaReferences
References
References are available on request.Timeline
Fashion Assistant
APG&Co
04.2024 - Current
Project Intern
RPS - A Tetra Tech Company
02.2024 - 05.2024
Finance and Administrator Coordinator
Australian National University
05.2023 - 12.2023
Guest Service Agent
Canberra Rex Hotel
07.2022 - Current
Associate - Retail Process (Price Analyst)
Amazon, India
04.2022 - 06.2022
Human Resource Trainee Intern
IFortis Corporate, India
04.2022 - 06.2022
Australian National University
Masters of International Management
Symbiosis College of Arts And Commerce
Bachelor of Arts from Economics
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