Dikshant Khadka
Sydney,NSW
Summary
I am Dikshant khadka a dynamic customer service professional with a proven track record at Qfx Cinemas, excelling in problem resolution and team collaboration. Recognized for enhancing guest experiences through efficient issue resolution and maintaining organized operations. Skilled in managing multi-line phone systems and fostering a welcoming environment, ensuring seamless communication and support.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Qfx Cinemas
07.2024 - 01.2025
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted in ticket sales and concessions, ensuring smooth transactions for patrons.
- Maintained cleanliness and organization of cinema facilities, enhancing guest experience.
- Collaborated with team members to streamline operations during busy showtimes.
Receptionist
Cosme Restaurant Lounge Banquet
01.2024 - 06.2024
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls efficiently to appropriate personnel.
- Maintained accurate appointment schedules for staff, enhancing office organization.
- Processed incoming and outgoing mail, streamlining communication flow.
Education
Highschool - Computer Science
South Western State College
Basundhara, Kathmandu03-2024
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
Timeline
Customer Service Associate
Qfx Cinemas
07.2024 - 01.2025
Receptionist
Cosme Restaurant Lounge Banquet
01.2024 - 06.2024
Highschool - Computer Science
South Western State College