Dikshya Duwadi
Launceston,TAS
Summary
Results-driven learner passionate about continuous improvement and achieving academic excellence. Proven ability to adapt to new challenges and effectively contribute to team efforts. Reliable and flexible nature with strong skills in critical thinking and collaboration. Known for maintaining high standards and consistently delivering quality results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
AIN/ Carer
OneCare limited
09.2023 - Current
- Provided compassionate care to improve daily living experiences for residents.
- Built strong relationships with patients, offering emotional support and companionship.
- Supported healthcare team by preparing and administering medications safely.
- Observed and reported changes in patient conditions to ensure optimal care.
- Assisted with mobility and physical exercises to enhance patient well-being.
- Documented patient activities and progress to maintain accurate records.
- Managed emergency situations by responding quickly and following protocols.
Front-End Team Member/ Online Team Member
Woolworths Group
09.2019 - Current
- Providing exceptional customer Service
- Ensuring accurate and timely order processing
- Maintaining accurate and up to date product information
- Gathering feedback from customers and other stakeholders, as well as staying up to date with industry trends and best practices
- Working collaboratively with other teams and departments
- My work has helped to ensure that customers receive a high level of service and that the company continues to be a leader in the retail industry
- Collaborated with cross-functional teams to ensure seamless integration of front-end components with back-end systems.
- Troubleshot production issues efficiently while minimizing downtime, quickly resolving complex bugs related to front-end functionality or performance problems.
- Continuously stayed up-to-date on industry trends and emerging technologies, incorporating them into projects when appropriate to enhance functionality and user experience.
Professional Year Internship
Australian Federation College
10.2023 - 12.2023
- Creating Moodle accounts for new user
- Enrolling students into their respective classes
- Updating Moodle as necessary
- Updating the websites
- Providing support to students, especially if they request assistance with software installations on their personal computers
- Monitoring the AFC computer lab
- Opening student links for submission in Moodle upon request from the trainer
- Creating units in Moodle
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
Navitas Professional
Hobart, TAS01.2024
Diploma In Community Service - Family And Community Services
Australian Federation College (AFC)
Launceston, TAS01.2024
Bachelor of Business Information technology - Information Technology
Australian Institute of Higher Education (AIHE)
Sydney07.2022
Certificate III and IV in Ageing Support - Ageing Support
MRT College Australia
Sydney, NSW09.2021
Diploma and Advanced Diploma of Information Technology - Information Technology
Australian Institute of Business And Technology (AIBT)
Blacktown, NSW02.2020
Skills
- Proficient Technical Skills
- Effective Communication Skills
- Effective Time Management
- Emotional Intelligence
- MS Office Proficiency
- MySQL Database Management
- Computer Hardware Proficiency
- Quick learner
- Problem-solving
- Team collaboration
- Proficient in Computer Applications
- Focused on Achieving Objectives
- Flexible schedule
- Client Engagement
Qualifications And Memberships
ACS Membership, 01/01/23, 01/01/24
Certification
- First Aid Certification
Languages
English
Full Professional
Timeline
Professional Year Internship
Australian Federation College
10.2023 - 12.2023
AIN/ Carer
OneCare limited
09.2023 - Current
Front-End Team Member/ Online Team Member
Woolworths Group
09.2019 - Current
Navitas Professional
Diploma In Community Service - Family And Community Services
Australian Federation College (AFC)
Bachelor of Business Information technology - Information Technology
Australian Institute of Higher Education (AIHE)
Certificate III and IV in Ageing Support - Ageing Support
MRT College Australia
Diploma and Advanced Diploma of Information Technology - Information Technology
Australian Institute of Business And Technology (AIBT)
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