DIKSHYA RAUT

Joinery & Building Business

• Undertake accounts and administration tasks as required including, but not limited to: bank reconciliations, stock entering, stock ordering, accounts payable, accounts receivable, budgeting, payroll
• Oversee day-to-day administrative operations, including office supplies management, facility maintenance, and vendor relations.

• Conduct financial analysis to identify cost-saving opportunities and improve budget efficiency
• Monitor budget allocations and expenditures, ensuring compliance with financial regulations and guidelines.

• Maintain accurate records and documentation related to contracts, agreements, and financial transactions.
• Handle inquiries and correspondence via email, phone, and in-person, providing timely and professional responses.

• Ensure adherence to company policies, procedures, and regulatory requirements related to finance and administration.

Mobile Phone and Computer Repair Shop

• Managed financial records, accurately recording income, expenses, and transactions.

• Handled customer inquiries, invoicing, and administrative tasks efficiently.

• Prepared comprehensive financial reports, aiding management in decision- making.

• Collaborated with accountant to process payroll kept record of timesheet.

• Provided exceptional customer service, addressing inquiries, and ensuring client satisfaction.

• Establish and maintain supplier relationships, optimizing inventory management and reducing costs.
• Assisted in managing repair schedules and shop communications.

• Implement streamlined administrative processes, reducing errors by 15% and improving overall efficiency.

The Largest employer association in the Northern Territory

• Gained valuable insights into financial record-keeping and data management.
• Collaborated with a cross-functional team to develop and execute marketing strategies for Chamber initiatives.

• Conducted market research and analyzed data to identify opportunities for member engagement.
• Supported administrative tasks, including data entry, correspondence, and filing, ensuring a well-organized office environment.

• Gained insights into the workings of a dynamic business association and contributed to various chamber projects.

Coffee Shop and Cafe

• Worked on a team of 20+ in order to create the best overall experience possible.
• Delivered exceptional customer service, earning recognition for maintaining a friendly and welcoming atmosphere.

• Expertly prepared and served a wide range of coffee and food products, consistently meeting high-quality standards.
• Trained new staff members in customer service best practices and coffee preparation techniques.

• Managed cash registers and ensured accuracy in financial transactions

• Promoted to Team Leader after 2 months of work.

Coffee Shop and Cafe

• Provided exemplary customer service by actively engaging with customers, addressing inquiries, and resolving issues.
• Managed the point-of-sale system and cash handling, ensuring precision in financial transactions.

• Assisted in the preparation and serving of coffee and food items, maintaining high-quality standards.
• Collaborated with team members to maintain a clean and organized work environment.

• Supported marketing and promotional activities to attract new customers and retain existing ones.