Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
DILŞAN CEREN EFE

DILŞAN CEREN EFE

Melbourne,Türkiye

Summary

After completing my business administration degree and through internships, I got to know different departments in the sector. I tried to improve myself by gaining valuable experiences. Trying to understand customers and interpreting analyzes has always excited me. I want to advance my career in the field of marketing. I am currently in Australia to improve my English.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pizza Maker

Doey`s Pizza
06.2023 - Current
  • Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
  • Preparing pizza dough,
  • Slicing and chopping toppings like vegetables and meats,
  • Making some fresh sauces,
  • Preparing pizzas out of our menu and based on custom orders.

Housekeeping Cleaner

Airtasker
07.2023 - Current

Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.

  • I have experience end of lease cleaning, regularly cleaning.
  • I go to the cleaning and ironing laundry. There are people I attend regularly.
  • kitchen,
  • toilet and bathroom cleaning,
  • detailed dusting,
  • vacuum and mop,
  • laundry and ironing,
  • regular cooking for some families.

CUSTOMER RELATIONSHIP MNG. ASSISTANT SPECIALIST

n11
01.2022 - 04.2023
  • Planning and execution of SMS, push and e-mail marketing communications,
  • Triggering automated marketing communications,
  • Segmentation of customer profiles with SQL,
  • Planning, carrying out and reporting brand-based communications with the co-marketing team,
  • Conducting A/B testing on campaigns and communications,
  • Target audience determination of personal campaigns,
  • Using Google Analytics and Data Studio,
  • Working with the design team to create campaign content such as carousel menus and visuals, communication content.

MARKETING ASSISTANT SPECIALIST

Hepsiburada
06.2020 - 01.2022
  • Working closely with the Digital Marketing team and acting together for marketing investment decisions of categories,
  • Collaborating with SEO, CRM, and Social Media teams to ensure new customer acquisition through direct marketing channels, brand partnerships, social media and community outreach,
  • Preparing budgeted marketing packages for brands, ensuring the realization of these marketing activities and reporting the results to the brands,
  • Analyzing and interpreting basic revenue metrics such as traffic, conversion, basket size, unit price to give strategic direction to categories using tools such as Google Analytics, Webtrekk, Qlikview,

Education

Bachelor Of Business Administration - GPA: 3,62/4.00

Istanbul University
06.2021

Skills

  • Google Analytics
  • Google Adverts
  • SQL
  • SPSS
  • Microsoft Office Programs
  • Data Studio
  • Qlickviews
  • Dengeage and Adjust (CRM Tools)

Certification

WWWC

Police Check

RSA

Timeline

Housekeeping Cleaner

Airtasker
07.2023 - Current

Pizza Maker

Doey`s Pizza
06.2023 - Current

CUSTOMER RELATIONSHIP MNG. ASSISTANT SPECIALIST

n11
01.2022 - 04.2023

MARKETING ASSISTANT SPECIALIST

Hepsiburada
06.2020 - 01.2022

Bachelor Of Business Administration - GPA: 3,62/4.00

Istanbul University
DILŞAN CEREN EFE