Dilan Ortiz

With over six years of experience working with NDIS participants and a strong background in patient advocacy, I excel in coordinating care and support, particularly in high-stress environments. My work at Anowah Community Living Inc. and Dream Maker Community Services has honed my ability to navigate complex situations and implement tailored programs that meet the diverse needs of individuals. I am skilled in program implementation, overseeing the delivery of person-centered care plans, and continually assessing their effectiveness. My dedication to fostering a collaborative team environment and providing exceptional customer service aligns with the responsibilities of a Claims Consultant. I am committed to ensuring accurate and timely determination of benefit entitlements, adhering to regulatory requirements, and maintaining clear communication with all stakeholders. I am eager to contribute my skills to proactively manage life insurance claims and support the team in delivering high-quality, compliant work.