Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dilania Benevides

Hampton Park,Australia

Summary

Dynamic leader and collaborative team member with a proven record of mentoring teams to success at Skechers Fountain Gate. Expertise in effective communication and meticulous coordination has led to notable enhancements in operational efficiency. Adapts swiftly to challenges while employing creative problem-solving techniques, ensuring exceptional customer service and a positive workplace culture.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Skechers Fountain Gate
10.2022 - Current
  • Worked as Casual for 3 years then became 2IC Sept 23'
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.

Assistant Manager

Skechers Southland
10.2022 - 04.2023
  • Managed customer service inquiries and complaints in a timely manner.
  • Implemented quality control measures to uphold company standards.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Candy Bar Worker

Redin Cinemas
06.2018 - 09.2018
  • Assisted in inventory management, ensuring stock levels met demand without excess.
  • Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
  • Built and maintained working relationships with peers and upper management.

Education

Bachelor of Arts - Entertainment Business Managment

JMC Acadmey University

Year 12 VCE -

St John Regional Collage

Skills

  • Effective Communication
  • Effective Time Allocation
  • Detail-Oriented Coordination
  • Artistic Problem Solving
  • Quick Adaptation Skills
  • Collaborative Team Member
  • Measurable Goal Planning
  • Customer service and satisfaction

References

References available upon request.

Timeline

Assistant Manager

Skechers Fountain Gate
10.2022 - Current

Assistant Manager

Skechers Southland
10.2022 - 04.2023

Candy Bar Worker

Redin Cinemas
06.2018 - 09.2018

Bachelor of Arts - Entertainment Business Managment

JMC Acadmey University

Year 12 VCE -

St John Regional Collage

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Dilania Benevides