Dilara Duran
Melbourne,VIC
Summary
Dynamic sales consultant with a proven track record at Zara Inditex, excelling in customer relationship management and objection handling. Adept at fostering long-lasting client connections through exceptional service, consistently enhancing customer satisfaction. Strong time management skills ensure efficient operations, contributing to a positive and productive team environment.
Overview
2
2
years of professional experience
Work History
Sales Consultant
Zara Inditex
02.2024 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Busser and Barback
Albion Bar
06.2023 - Current
- Reset and cleaned tables promptly to accommodate new customers.
- Maintained cleanliness by collecting trash, wiping spills, and removing trays.
- Collaborated with staff to enhance productivity and expedite table readiness.
- Completed side work duties, ensuring ample supplies for successful shifts.
Barista
Manu Bistro
03.2024 - 01.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Restaurant Waiter
Rococo Acland Street
06.2023 - 01.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor of Science - Psychology
08-2021
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
Languages
English
Professional Working
Timeline
Barista - Manu Bistro
03.2024 - 01.2025
Sales Consultant - Zara Inditex
02.2024 - Current
Busser and Barback - Albion Bar
06.2023 - Current
Restaurant Waiter - Rococo Acland Street
06.2023 - 01.2024
Maltepe University - Bachelor of Science, Psychology
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