Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Dilara Susann Gusewa

Perth,Australia

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Day care helper

  • Looking and caring after children
  • Activities with the children
  • Coaching and teaching children
  • Alert and responsible

Assistant Manager

Zambrero
08.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Supervisor

Zambrero
05.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Team member

TACO BELL
01.2022 - 11.2023
  • 2 Years of customer service experience
  • Cash handling (counting tills) experience
  • Food safety and preparation experience
  • Product knowledge
  • Effective communication
  • Stock count

Education

High school diploma - Workplace learning, Child Care

Ellenbrook Secondary
12.2022

Skills

  • Cash handling
  • Role modelling
  • Station preparation
  • Reliable
  • Patience and Empathy
  • Health and safety awareness
  • CPR training
  • Problem-Solving
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Supervision

Accomplishments

    Cert 2 in community services.

    First aid certifcate

Certification

  • Community services Certificate 2
  • First aid certificate

References

  • Abbey Tunbridgee, ASSISTANT MANAGER, 0424 200 480
  • Paige Redmond, ASSISTANT MANAGER, 0438 797 953

Timeline

Assistant Manager

Zambrero
08.2024 - Current

Supervisor

Zambrero
05.2024 - Current

Team member

TACO BELL
01.2022 - 11.2023

Day care helper

High school diploma - Workplace learning, Child Care

Ellenbrook Secondary

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Dilara Susann Gusewa