Dilbag Singh
Woodcroft,NEW SOUTH WALES
Summary
Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.
Overview
3
3
years of professional experience
Work History
Restaurant Manager
Rasiya Food Services.
03.2023 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Delivery Driver
Gurnam Singh Transport
05.2021 - 03.2023
- Packed and delivered to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Education
Commercial Cookery
Salford College
Parramatta, NSWSkills
- Coordinate promotions and special events, including birthday celebrations, office
parties, anniversary parties, and other occasions as needed - Handle customer complaints or concerns in a timely and professional manner, and
actively engage with customers to collect feedback for continuous improvement - Manage cash handling and ensure accurate reporting of sales
- Supervise the quality and presentation of food to uphold standards
- Address customer complaints or concerns promptly and professionally
- Collaborate with chefs to develop and revise menus according to customer
preferences - Manage the daily activities of the restaurant, including tasks related to opening and
closing
- Handle the recruitment, hiring, and training of new staff members for the restaurant,
and address any performance issues through regular evaluations conducted
consistently - Ensure that the restaurant meets cleanliness and hygiene standards at all times
- Manage restaurant inventory levels and order supplies as needed
- Make sure that all operations adhere to health and safety standards
- Overseeing the booking procedure, whether it be through an automated system or
direct engagement with customers - Ensuring adequate staffing levels during peak hours, including weekends and
holidays, and effectively distributing staff across various sections of the restaurant
Languages
Hindi
Native or Bilingual
English
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Restaurant Manager
Rasiya Food Services.
03.2023 - Current
Delivery Driver
Gurnam Singh Transport
05.2021 - 03.2023
Commercial Cookery
Salford College
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