Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Websites
Timeline
Generic

Dileka Nirangi

Adelaide,SA

Summary

Driven to help business leaders implement and enforce successful policies promote service and operational excellence. Highly experienced with manufacturing industry best practices and regulatory requirements. Excellent financial sense, operations knowledge and leadership skills.

Overview

5
5
years of professional experience

Work History

Assistant Manager of Operations

PHS Industries
Sri Lanka, Western
05.2021 - 06.2023
  • Ensured that quality control standards were met by monitoring performance against established goals.
  • Monitored daily operations, ensuring efficiency, accuracy and compliance with policies and procedures.
  • Developed and maintained effective relationships with internal departments and external stakeholders.
  • Scheduled maintenance activities for production equipment in order to minimize downtime.
  • Collaborated with other teams within the organization to ensure smooth functioning of day-to-day operations.

Administration Officer

Agri Star Compost Pvt Ltd
Sri Lanka, Western
01.2020 - 03.2021
  • Managed and maintained office filing systems, ensuring all documents are accurately stored and easily retrievable.
  • Processed invoices, purchase orders and other financial paperwork in accordance with company policies.
  • Provided administrative support to senior management staff, including diary management, travel arrangements and document preparation.
  • Answered incoming telephone calls and responded to customer enquiries promptly and courteously.
  • Updated and successfully cleared high volume of files daily with reliable accuracy.
  • Achieved timeline and quality targets when organizing large volume of records.

Junior Executive Trainee

HNB Bank PLC
Sri Lanka, Western
06.2018 - 11.2019
  • Assisted in developing and implementing strategies to improve customer satisfaction ratings.
  • Participated in brainstorming sessions with colleagues to generate ideas for improving processes or products.
  • Implementation and followup of approved credit facilities to maintain a healthy portfolio.
  • Handling inward clearances.
  • Conducted research and analysis on competitors' products and services.

Education

MBA - Marketing

Flinders University
Adelaide, SA
05-2025

Bachelor of Science - Business Management

University College Dublin
Ireland
04-2021

High School Diploma -

National Institute of Business Management
Sri Lanka
10-2018

Skills

  • Purchasing and Planning
  • Cost Analysis and Savings
  • Employee Supervision
  • Scheduling Coordination
  • Process Improvement
  • Scheduling and Coordination
  • Operations Management
  • Customer Engagement

Affiliations

  • Engaged in community service projects.
  • Past member of University's dancing association.

Languages

English
Professional

Timeline

Assistant Manager of Operations

PHS Industries
05.2021 - 06.2023

Administration Officer

Agri Star Compost Pvt Ltd
01.2020 - 03.2021

Junior Executive Trainee

HNB Bank PLC
06.2018 - 11.2019

MBA - Marketing

Flinders University

Bachelor of Science - Business Management

University College Dublin

High School Diploma -

National Institute of Business Management

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Dileka Nirangi