Diletta Cosco
Alice Springs,NT
Summary
Hardworking and passionate domestic violence. Great team player, action-focused, and client-oriented. Dedicated to continuous professional improvement and focused on building a career in the gender-based violence field.
Overview
9
9
years of professional experience
Work History
Team Leader
Women's Safety Services of Central Australia
Alice Springs, NT
03.2025 - Current
- Coordination and guidance of the caseworkers' team.
- Provide supervision to the staff.
- Liaising with the men's behavior change program team for the functioning of the program.
- Training junior staff on best practices and procedures.
- Performing case management and risk assessment tasks
Case Worker - Men's Behavior Change Program/Outreach Worker
Women's Safety Services Of Central Australia
Alice Springs, NT
11.2023 - 03.2025
- Conducting Home visits and phone calls to assess client's safety and current risk.
- Conducting risk assessments and safety plans.
- Need assessment with clients to organize case management plans.
- Coordination with other community services, hospital and police.
- Recording of case notes and constant updates of the client's record.
- Processing and organizing referrals, both for Outreach and MBCP/Partner contact.
- Documenting and reporting in accordance with Northern Territory's legislation.
- Adherence to Wossca's policies and procedures, values, and mission.
- Advocating for client's needs and safety.
Intern
Settlement Services International
08.2022 - 12.2022
- Worked in the gender equity and domestic violence unit
- Performed several research tasks needed to the team
- Collaborated to the creation of the awareness campaign for the '16 days of Activism against gender-based violence'
- Contributed to the realization of a masterclass to raise awareness regarding the condition of migrant and refugee women with the department of community and justice.
Human rights Researcher
International team for the study of security
05.2021 - 05.2022
- Contributed to the realization of podcasts regarding human rights matters and women's condition around the world
- Contacted experts for the realizations of podcasts
- Realized research in different topics such as migration, children's condition in Senegal for the production of articles.
Flight attendant
Etihad Airways
04.2016 - 06.2020
- Met needs of passengers to ensure comfort and promote an enjoyable flight
- Instructed passengers on safety and emergency procedures and answered questions related to the flight
- Administered and coordinated medical procedures when needed.
Education
Master of Science - Humanitarian Action
SOAS University
London04.2023
Skills
- Communication skills
- Leadership skills
- Organizational and coordination skills
- Ability to work in a team
- Flexibility
- Time management skills
- Ability to work under pressure
- Assertiveness
- Decision-making skills
- Case management skills
Volunteering Activities
Volunteer - Fresh and Green Academy - Addis Ababa (June 2014-August 2014)
I volunteered as an English teacher in a primary school for street children in the capital of Ethiopia. I have helped to coordinate and organize extra leisure activities for the students.
Volunteer - La maison des enfants - Dakar (June 2021-August 2021)
I volunteered in a shelter for street children near the capital of Senegal. I have helped in providing assistance to the children by offering basic services such as meals or clothes. I have also coordinated leisure activities for the children.
References
- Celeste Brand, Women's Safety Services of Central Australia, 040-265-3568
- Samantha Devaney, Women's Safety Services of Central Australia, 041-876-3388
- Astrid Perry, Settlement Services International, aperry@ssi.org.au, 041-826-8150
- Ingrid Culos, Settlement Services International, 0414068312
Timeline
Team Leader
Women's Safety Services of Central Australia
03.2025 - Current
Case Worker - Men's Behavior Change Program/Outreach Worker
Women's Safety Services Of Central Australia
11.2023 - 03.2025
Intern
Settlement Services International
08.2022 - 12.2022
Human rights Researcher
International team for the study of security
05.2021 - 05.2022
Flight attendant
Etihad Airways
04.2016 - 06.2020
Master of Science - Humanitarian Action
SOAS University
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