Dilia M. Tjungmiady
South Yarra,Vic
Summary
Recent Bachelor of Commerce graduate with a strong background in customer service, hospitality, and team supervision. Over two years of hands-on experience in retail and food service, combining excellent interpersonal and problem-solving skills with a proactive work ethic. Recognized for delivering high-quality service in fast-paced environments, managing customer needs efficiently, and supporting daily operations with attention to detail.
Overview
3
3
years of professional experience
Work History
Cook and FOH
Beluga Bay Restaurant
Burwood
11.2022 - 08.2025
- Trained new staff to ensure adhere to the standards.
- Prepared and cooked high-quality fish and chips to order, ensuring consistency in taste, portion, and presentation.
- Delivered friendly and professional customer service, creating a welcoming atmosphere and resolving inquiries promptly.
- Supported opening and closing procedures, including stock preparation, equipment cleaning, and end-of-day reporting.
Waitress
The Jolimont Cafe
Forest Hill
01.2023 - 08.2023
- Provided exceptional customer service by promptly attending to guests, taking orders, and delivering food and beverages.
- Maintained cleanliness of the dining area, including setting tables, refilling condiments, and clearing dishes.
- Addressed customer inquiries and resolved complaints efficiently
Education
Bachelor of Commerce - Finance
Deakin University
Burwood07.2025
Skills
- Financial analysis
- Customer service
- Team collaboration
- Communication skills
- Attention to detail
- Leadership
- Problem solving
Languages
Indonesian
Native/ Bilingual
English
Full Professional
Availibity
Available to work every day, including weekends and public holidays.
References
References available upon request.
Timeline
Waitress
The Jolimont Cafe
01.2023 - 08.2023
Cook and FOH
Beluga Bay Restaurant
11.2022 - 08.2025
Bachelor of Commerce - Finance
Deakin University
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