Highly Driven and Passionate Business Analyst offering 5+ years of demonstrated experience in the Information technology and Service industry. Ability to handle complex projects and eliminate critical issues with deep analytical and strong interpersonal skills. Working with cross functional teams for supporting client needs to bridge the gap between business and technology for facilitating Business- IT alignment to deliver high quality software. Sound experience across banking, hospitality, retail logistics and supply chain sector backed with a strong academic background (High Distinction) attained through the Master’s Degree focused in Information Systems from the University of Melbourne.
Working as a Senior Technical Business analyst in an Agile SaaS cloud platform of TIC called “Solvup” specialising in the automation and improvement of customers returns process using powerful business rules management in the retail space across major retailers in Australia and NewZealand.
Key clients include JBHIFI, TheGoodGuys, Kogan, Myer, Officeworks and NoelLeeming.
My BAU/Key Responsibilities include;
Received High Distinction (HD) Grade with the Certificate of Honor for my overall academic excellence in the University of Melbourne from the Vice Chancellor.