Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Compliance Analyst
BLACKBULL TRANS
12.2024 - Current
Prepared documentation and records for upcoming audits and inspections.
Served as a subject matter expert on compliance matters, providing guidance and support to colleagues across various departments.
Assisted in the preparation of reports for senior management, outlining findings from investigations into suspected non-compliant activities.
Helped create training programs to handle system-wide issues and maintain compliance.
Conducted regular reviews of company policies and procedures for alignment with regulatory requirements and industry best practices.
Updated [Software] spreadsheets with latest data to enhance strategic planning.
Supported incident response efforts when breaches were identified by coordinating remediation efforts between multiple departments.
Booking Manager
Vardan Towing & Transport
09.2024 - 12.2024
Developed strong relationships with clients, leading to repeat business and increased revenue.
Negotiated contracts with vendors, securing cost-effective services while maintaining quality standards.
Maintained accurate records of bookings, ensuring timely invoicing and payment tracking for financial accuracy.
Managed a high volume of inbound inquiries through phone calls and emails, providing prompt responses and accurate information on availability and pricing options.
Assessed asset dimensions and weight to determine appropriate tow truck type (light, medium, or heavy-duty).
Operated flatbed, wheel-lift, and integrated tow trucks for safe and efficient asset recovery.
Ensured compliance with safety regulations and DOT standards during transport operations.
Coordinated with dispatch and clients to plan routes and job priorities based on vehicle specifications.
Administration Manager
Harkush Pty Ltd
12.2022 - 06.2024
Company Overview: Harkush Transport
Managed driver records, scheduled work assignments, and tracked driver performance to ensure everything was documented correctly and met regulations
Handled administrative tasks like billing, invoicing, and maintaining records to keep operations running smoothly and in line with company policies
Created and maintained compliant driver qualification files, truck files, and maintenance records to be prepared for audits and inspections
Conducted training sessions on Hour of Service for new hires to educate them on legal requirements and safe driving practices
Managed Electronic Logging Device (ELD) systems, entered data accurately, and addressed any issues with logging driver hours
Used industry-standard software to monitor fleet operations and ensure vehicles were used efficiently
Implemented disciplinary actions for drivers when needed, following company policies and safety regulations
Harkush Transport
Warehouse Supervisor
Harsukh Pty Ltd
01.2021 - 11.2022
Company Overview: World of Tyres - Keilor Park
Supervised daily activities of team members to ensure efficient operation
Monitored and maintained inventory levels; conducted audits to ensure accuracy and availability of stock
Addressed customer inquiries, issues, and complaints promptly, maintaining high standards of service
Enforced safety protocols and regulations to ensure safe working environment for staff and customers
Evaluated employee performance, provided feedback, and implemented corrective actions to enhance team productivity
World of Tyres - Keilor Park
CUSTOMER SERVICE/DELIVERY DRIVER
Domino's Enterprises Ltd
12.2019 - 12.2020
Efficiently managed and processed customer orders, ensuring accuracy and timely delivery
Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction
Maintained cleanliness and organization of work area to uphold food safety and hygiene standards
Operated delivery vehicles safely and adhered to traffic laws and company policies
Handled cash transactions and maintained accurate records of transactions and inventory
Collaborated with team members to ensure smooth operations and efficient delivery service during peak hours
Education
Advanced Diploma - Civil Construction Design
Global Healthcare Management College
CHC33021 Certificate III in Individual Support - Disability Studies, Aged Care
Albert Education And Training
07.2024
Manual Handling Training - Certificate of Attendance
Albert Education And Training
07.2024
HLTAID009 Provide Cardiopulmonary Resuscitation -
Training Course Experts
07.2024
HLTAID010 Provide Basic Emergency Life Support -
Training Course Experts
07.2024
HLTAID011 Provide First Aid -
Training Course Experts
07.2024
Certificate 4 - In Building in Construction
Edinburgh International College
03.2023
Certificate 3 - In Carpentry
Della International College
10.2022
Bachelor Of Business - Accountancy
RMIT University
08.2021
Skills
Office Administration
Customer Service Management
Documentation and control
Microsoft Office Suite
Quality Standards
Workflow Planning
Vendor Negotiations
Kindness and empathy
Patience and understanding
Motivation
Resilience
Compliance monitoring
Corrective action plans
Internal auditing
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Compliance Analyst
BLACKBULL TRANS
12.2024 - Current
Booking Manager
Vardan Towing & Transport
09.2024 - 12.2024
Administration Manager
Harkush Pty Ltd
12.2022 - 06.2024
Warehouse Supervisor
Harsukh Pty Ltd
01.2021 - 11.2022
CUSTOMER SERVICE/DELIVERY DRIVER
Domino's Enterprises Ltd
12.2019 - 12.2020
CHC33021 Certificate III in Individual Support - Disability Studies, Aged Care
Albert Education And Training
Manual Handling Training - Certificate of Attendance