Dilki Madushani
Clyde,Victoria
Summary
Dedicated and adaptable professional with over 5 years of experience across customer service, financial services, and fast-paced retail environments. Skilled in delivering exceptional client experiences, handling financial transactions with accuracy, and maintaining strong attention to detail. Demonstrates excellent communication, problem-solving, and teamwork skills, with a proven ability to thrive in both corporate and customer-focused settings.
Overview
7
7
years of professional experience
Work History
Sandwich Artist
Subway
Dandenong, VIC
08.2024 - 05.2025
- Provided excellent customer service by greeting customers, taking accurate orders, and handling payments.
- Maintained cleanliness and hygiene standards in the food preparation and dining areas.
- Followed food safety and handling procedures in line with company policies.
- Restocked food items, condiments, and packaging supplies to ensure smooth operations.
- Assisted with opening and closing duties, including cash handling.
- Worked effectively in a fast-paced environment while maintaining attention to detail.
- Collaborated with team members to meet service and quality standards.
Cashier
Peoples Leasing And Finance PLC
Nattandiya, Sri Lanka
10.2018 - 07.2024
- Processed cash, check and credit card payments accurately and efficiently.
- Greeted customers, answered questions and provided information about products and services.
- Balanced daily transactions and prepared bank deposits.
- Performed opening and closing procedures for the register as needed.
- Assisted in preparing monthly reports on leasing activity for management review.
- Handled incoming calls and directed callers to appropriate department or employee.
Education
Accounting
ESOFT Metro Campus
Sri Lanka08-2017
Accounting And Finance
Association of Accounting Technicians of Sri Lanka
Sri Lanka01-2017
High School Diploma -
Dhammissara National Collage
SriLanka08-2015
Skills
- Customer service
- Team collaboration
- Time management
- Cash handling
- Attention to detail
- Multitasking and prioritizing
References
References available upon request.
Timeline
Sandwich Artist
Subway
08.2024 - 05.2025
Cashier
Peoples Leasing And Finance PLC
10.2018 - 07.2024
Accounting
ESOFT Metro Campus
Accounting And Finance
Association of Accounting Technicians of Sri Lanka
High School Diploma -
Dhammissara National Collage