Dillon Klarich
Landsdale,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
E-Store Owner
Self Employed
03.2023 - Current
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
Supervisor
Titan Pop Culture
09.2021 - 03.2023
- Managing/Receiving Deliveries
- Packing and Shipping Orders (National/International)
- Attending Toy Fairs / Conventions, Managing the Booth
- Opening/Closing the Store
- Managing the Till
- Importing stock from suppliers (Geek x , Ikon , Baner, VR , AIE Games) + more
- Adding new stock to the website (Through Shopify)
- Researching prices of products online for resale
- Working Alone / Self Motivated
- Customer Service in-store and online
- Keeping Displays Tidy
Grocery Assistant /Night Shift Filler
Coles Supermarkets
11.2008 - 12.2020
- Retrieving Deliveries , Splitting Pallets
- Completed regular cycle counts and inventory audits.
- Incharge of Night fill , Splitting loads , Up to (5000 Cartons a night)
- Adhered closely to company policies and procedures, ensuring the safety of customers and staff as well as compliance with all regulations.
- Leading a team of 7 plus people
- Managing the Storeroom
- Addressed customer concerns professionally, working towards satisfactory resolutions that fostered loyalty among shoppers.
- Assisted team members with special projects or additional tasks as required, fostering a cooperative work environment.
- Monitored refrigeration, freezer, and cooling areas for proper functioning and reported issues to supervisor.
Education
Western Australian Certificate of Education -
Warwick Senior High School
Certificate II in Information Technology Certificate III in Information Technology ( Applications -
West Coast Institute of Training
Certificate III in Information Technology ( Network Administration -
West Coast Institute of Training
Certificate III in Information Technology -
West Coast Institute of Training
Certificate IV in Network Administration -
West Coast Institute of Training
Cisco IT Essentials : PC Hardware And Software -
West Coast Institute of Training
Skills
- English (Verbal and Written)
- Working Independently or as a team
- Task Management
- Performance Analysis
- Inventory Control
- Operations Management
- Experienced with Computers/Technology
- Safe Work Methods
- Proficient with Windows and Server 10,11 & Microsoft Office
References
Nathaniel Tomkins - Owner of Titan Pop Culture
Phone : 0413783374
Email : Nathaniel@titanmovies.com.au
Clayton Kieliszewski : Co Owner of Titan Pop Culture
Phone : 0421 803 013
Email : clayton.kieliszewski@gmail.com
Certification
Microsoft Certifications
MOC 6426: Configuring and Troubleshooting Windows Server 2008 Active Directory
MOC 6427: Configuring and Troubleshooting Windows Server 2008 Internet Information Services
MOC 6430: Planning and Administering Windows 2008 Server
MOC 6435: Designing Network Infrastructure in Windows Server
MOC 6436: Designing Active Directory Infrastructure & Services in Windows Server
MOC 6437: Designing a Windows Server Applications Infrastructure
MOC 10135A: Configuring, Managing & Troubleshooting Microsoft Exchange
MOC 50357A: Implementing Forefront Threat Management
Timeline
E-Store Owner
Self Employed
03.2023 - Current
Supervisor
Titan Pop Culture
09.2021 - 03.2023
Grocery Assistant /Night Shift Filler
Coles Supermarkets
11.2008 - 12.2020
Western Australian Certificate of Education -
Warwick Senior High School
Certificate II in Information Technology Certificate III in Information Technology ( Applications -
West Coast Institute of Training
Certificate III in Information Technology ( Network Administration -
West Coast Institute of Training
Certificate III in Information Technology -
West Coast Institute of Training
Certificate IV in Network Administration -
West Coast Institute of Training
Cisco IT Essentials : PC Hardware And Software -
West Coast Institute of Training
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