Stephanie Gualterio
Bonnyrigg,NSW
Summary
Motivated Sales Associate with 4 years of experience in fast-paced and team based environments. Driven to succeed at achieving established targets and team goals.
Overview
7
7
years of professional experience
Work History
Merchandise & Logistics Consultant
PVH
04.2024 - Current
- Boosted customer satisfaction by creating visually appealing and strategically organised merchandise displays.
- Enhanced store sales through effective product placement and targeted promotions.
- Enhanced communication among team members, fostering a collaborative and supportive work environment.
Sales Consultant
TK Maxx
11.2020 - Current
- Maintained customer satisfaction with forward-thinking strategies and focused on addressing customer needs and resolving concerns
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Sales Assistant
Pandora Jewellery
10.2023 - 02.2024
- Increased sales by building strong customer relationships and providing excellent service.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all customers.
Sales Associate
JD Sports
10.2022 - 02.2023
- Organised racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Navman Demonstrator
JB HI-FI
12.2019 - 01.2020
- Learned about company history and products to share detailed information with customers.
- Learned products inside and out to give best possible demonstrations and answer consumer questions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Retail Sales Assistant
Bad Workwear
07.2019 - 11.2019
- Managed cash register operations using POS system including processing sales and returns.
- Greeted customers and helped with product questions, selections and purchases.
- Opened and closed store independently and prepared nightly bank drop for manager.
Stock Associate
Amart Sports
11.2016 - 01.2017
- Prepared products for sales floor by adding tags and readying pallets or restocking.
- Carried out duties within fast-paced retail environment, providing organised stocking methods and plans.
Education
Diploma of Music -
JMC Academy
Sydney, NSW05.2022
Certificate III in Visual Arts -
TAFE NSW - Kingswood
Kingswood, NSW10.2018
High School Diploma -
Prairiewood High School
Prairiewood, NSW10.2018
Skills
- Communication Skills
- Customer Service
- Problem Solver
- Coordination and Teamwork
- Product and Service Knowledge
- Punctual and Dependable
- Thrives Under Pressure
- Flexible and Adaptable
- Refunds and Exchanges
- Credit and Cash Transactions
References
Store Manager at TK Maxx
Saiful
Ph: 0402 596 455
Manager at TK Maxx
Ann Mapqgu
Ph: 0421 826 084
Timeline
Merchandise & Logistics Consultant
PVH
04.2024 - Current
Sales Assistant
Pandora Jewellery
10.2023 - 02.2024
Sales Associate
JD Sports
10.2022 - 02.2023
Sales Consultant
TK Maxx
11.2020 - Current
Navman Demonstrator
JB HI-FI
12.2019 - 01.2020
Retail Sales Assistant
Bad Workwear
07.2019 - 11.2019
Stock Associate
Amart Sports
11.2016 - 01.2017
Diploma of Music -
JMC Academy
Certificate III in Visual Arts -
TAFE NSW - Kingswood
High School Diploma -
Prairiewood High School
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