Dillon Vitnell
Greenwith,SA
Summary
Sales professional with a robust background in leadership, team management and a proven individual contributor in selling. Known for fostering a collaborative environment and achieving significant sales milestones. Highly reliable and adaptable, consistently aligning team efforts with evolving business needs. Expertise in solution based selling, team leadership and fostering a high performance workplace.
Overview
8
8
years of professional experience
Work History
Residential Sales Team Leader
Tindo Solar
Mawson Lakes
08.2024 - Current
- Managed the residential sales team made up of 6 sales consultants
- Accountable for the residential sales target of $9,000,000
- Managed a high-performing sales team, consistently achieving and surpassing set targets.
- Led weekly sales meetings to review performance metrics and develop action plans for continuous improvement.
- Increased sales performance by implementing effective team training and coaching strategies.
- Maintained strong communication and collaboration between the sales department and other organizational functions such as our operations and finance department
- Implemented CRM system improvements that streamlined lead tracking and follow-up processes, leading to higher conversion rates.
- Collaborated with our marketing department to create targeted campaigns that generated quality leads for the sales team to pursue.
- Trained, coached, and mentored new sales consultants
- Up-sold and cross-sold products effectively, driving sales and increasing revenue..
- Met with customers to discuss solar and battery solutions and close deals.
- Maintained current knowledge of evolving changes in marketplace.
- I am responsible for running our manufacturing open days to the public and worked closely with our battery and inverter partners to ensure these events are successful
Capability & Performance Coach
Tindo Solar
Mawson Lakes
09.2023 - 08.2024
- I worked closely with the Head of Sales to identify areas that I could improve the capabilities and and sales skills across the residential sales department
- Responsible for onboarding and training all new sales consultants across the residential and commercial sales departments
- Developed personalized training plans for improved sales conversion rates and increased revenue
- Implemented a dual call coaching plan for all staff across in-home, virtual appointments and telephone appointments, the result was increasing the teams conversion rate from appointment to sale from 25% to 34%
- Conducted weekly workshops and training sessions for all renewable product training for PV, Inverters, batteries and EV chargers
- Ran fortnightly training session that are inline with the Tindo 8 step sales process
- Improved and implemented internal processes and procedures across the sales department and operation's team
- I collaborated with our external battery and inverter partners to ensure our team were kept ou to speed on the latest trends and technology
Senior Residential Energy Consultant
Tindo Solar
Mawson Lakes
06.2022 - 09.2023
- I consulted with prospective clients on solar and battery solutions based on their needs and requirement's to reduce energy costs
- Successfully achieved $3,000,000 in revenue and 206 new customers and finished the financial year 105% to target
- Continually achieved KPI across conversion rates with appointment sat to sale, battery inclusion rates and finance application approvals
- Maintained CRM compliance and managed my pipeline accordingly
- Successfully achieved weekly activity in the field and daily call rates
- Conducted In-home, phone and virtual appointments with prospective clients
- cold calling and prospecting for new leads
- I established a strong referral program with exiting clients with generated referrals and increased customer numbers
- Collaborated across the operations and finance department to ensure a great customer experience for all of my new customers
Training Facilitator & Senior Energy Consultant
Social Energy
Adelaide, SA
01.2022 - 06.2022
- Successfully designed, planned and implemented training programs
- In meeting coaching and support for the sales team
- monitored and evaluated sales training effectiveness
- collaborated across departments with internal stakeholders
- Conducted market analysis
- Ran weekly meetings on results, KPI's and targets
- Supported team members in closing sales
- Successfully achieved sales result's and KP's in this role
- Developed comprehensive job aids and resources for employees to reference post-training, enhancing knowledge retention over time.
Residential Energy Consultant
Tindo Solar
Mawson Lakes
02.2018 - 11.2021
- I consulted with prospective clients on solar and battery solutions based on their needs and requirement's to reduce energy costs
- Successfully achieved target
- Continually achieved KPI across conversion rates with appointment sat to sale, battery inclusion rates and finance application approvals
- Maintained CRM compliance and managed my pipeline accordingly
- Successfully achieved weekly activity in the field and daily call rates
- Conducted In-home, phone and phone appointments with prospective clients
- cold calling and prospecting for new leads
- Leveraged sales CRM software platform to track and notate sales interactions and follow up activities.
- Improved customer satisfaction rates by consistently delivering professional consultations and timely follow-up support.
- Contributed to client interaction via email and conference calls.
- Performed energy audits on residential households
Lead Storeman
Tindo Solar
Mawson Lakes
02.2017 - 02.2018
- Maintained a clean and clutter-free warehouse, ensuring easy access to products and adherence to safety guidelines.
- Maintained a safe work environment by adhering to workplace health and safety standards, conducting regular inspections, and reporting hazards immediately.
- Ensured timely order fulfillment
- Reduced product damage with proper handling, storage, and packaging techniques during loading and unloading processes.
- Demonstrated excellent attention to detail while verifying incoming shipments against invoices or purchase orders for accuracy.
- Conducted quality checks on incoming goods before storage or distribution to ensure they met company standards.
- Optimized space utilization within the warehouse, implementing effective stacking and storage strategies.
- Performed routine maintenance checks on warehouse equipment to minimize downtime due to malfunctions or safety concerns.
- Supported customer satisfaction by promptly addressing inquiries and resolving issues related to orders, deliveries, or products.
- Assisted in training new employees on company policies, warehouse procedures, equipment operation, safety protocols, and inventory management systems.
- Expedited order processing time with efficient coordination between sales staff members regarding pending orders or any special requests from customers.
- Collaborated with suppliers to ensure timely delivery of goods while minimizing discrepancies between purchase orders and received shipments.
Education
Train The Trainer
Australian Institute of Management
Skills
- Sales team management
- Sales strategy development
- Customer relationship management
- Training program design
- Consultative sales
- Coaching and mentoring
- Sales process improvement
- Pipeline management
- Analytical thinking
- Sales training
- Time management abilities
Timeline
Residential Sales Team Leader
Tindo Solar
08.2024 - Current
Capability & Performance Coach
Tindo Solar
09.2023 - 08.2024
Senior Residential Energy Consultant
Tindo Solar
06.2022 - 09.2023
Training Facilitator & Senior Energy Consultant
Social Energy
01.2022 - 06.2022
Residential Energy Consultant
Tindo Solar
02.2018 - 11.2021
Lead Storeman
Tindo Solar
02.2017 - 02.2018
Train The Trainer
Australian Institute of Management