Summary
Overview
Work History
Education
Skills
Timeline
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Dillon Vitnell

Greenwith,SA

Summary

Sales professional with a robust background in leadership, team management and a proven individual contributor in selling. Known for fostering a collaborative environment and achieving significant sales milestones. Highly reliable and adaptable, consistently aligning team efforts with evolving business needs. Expertise in solution based selling, team leadership and fostering a high performance workplace.

Overview

8
8
years of professional experience

Work History

Residential Sales Team Leader

Tindo Solar
08.2024 - Current


  • Managed the residential sales team made up of 6 sales consultants
  • Accountable for the residential sales target of $9,000,000
  • Managed a high-performing sales team, consistently achieving and surpassing set targets.
  • Led weekly sales meetings to review performance metrics and develop action plans for continuous improvement.
  • Increased sales performance by implementing effective team training and coaching strategies.
  • Maintained strong communication and collaboration between the sales department and other organizational functions such as our operations and finance department
  • Implemented CRM system improvements that streamlined lead tracking and follow-up processes, leading to higher conversion rates.
  • Collaborated with our marketing department to create targeted campaigns that generated quality leads for the sales team to pursue.
  • Trained, coached, and mentored new sales consultants
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue..
  • Met with customers to discuss solar and battery solutions and close deals.
  • Maintained current knowledge of evolving changes in marketplace.
  • I am responsible for running our manufacturing open days to the public and worked closely with our battery and inverter partners to ensure these events are successful

Capability & Performance Coach

Tindo Solar
09.2023 - 08.2024
  • I worked closely with the Head of Sales to identify areas that I could improve the capabilities and and sales skills across the residential sales department
  • Responsible for onboarding and training all new sales consultants across the residential and commercial sales departments
  • Developed personalized training plans for improved sales conversion rates and increased revenue
  • Implemented a dual call coaching plan for all staff across in-home, virtual appointments and telephone appointments, the result was increasing the teams conversion rate from appointment to sale from 25% to 34%
  • Conducted weekly workshops and training sessions for all renewable product training for PV, Inverters, batteries and EV chargers
  • Ran fortnightly training session that are inline with the Tindo 8 step sales process
  • Improved and implemented internal processes and procedures across the sales department and operation's team
  • I collaborated with our external battery and inverter partners to ensure our team were kept ou to speed on the latest trends and technology

Senior Residential Energy Consultant

Tindo Solar
06.2022 - 09.2023
  • I consulted with prospective clients on solar and battery solutions based on their needs and requirement's to reduce energy costs
  • Successfully achieved $3,000,000 in revenue and 206 new customers and finished the financial year 105% to target
  • Continually achieved KPI across conversion rates with appointment sat to sale, battery inclusion rates and finance application approvals
  • Maintained CRM compliance and managed my pipeline accordingly
  • Successfully achieved weekly activity in the field and daily call rates
  • Conducted In-home, phone and virtual appointments with prospective clients
  • cold calling and prospecting for new leads
  • I established a strong referral program with exiting clients with generated referrals and increased customer numbers
  • Collaborated across the operations and finance department to ensure a great customer experience for all of my new customers

Training Facilitator & Senior Energy Consultant

Social Energy
01.2022 - 06.2022
  • Successfully designed, planned and implemented training programs
  • In meeting coaching and support for the sales team
  • monitored and evaluated sales training effectiveness
  • collaborated across departments with internal stakeholders
  • Conducted market analysis
  • Ran weekly meetings on results, KPI's and targets
  • Supported team members in closing sales
  • Successfully achieved sales result's and KP's in this role
  • Developed comprehensive job aids and resources for employees to reference post-training, enhancing knowledge retention over time.

Residential Energy Consultant

Tindo Solar
02.2018 - 11.2021
  • I consulted with prospective clients on solar and battery solutions based on their needs and requirement's to reduce energy costs
  • Successfully achieved target
  • Continually achieved KPI across conversion rates with appointment sat to sale, battery inclusion rates and finance application approvals
  • Maintained CRM compliance and managed my pipeline accordingly
  • Successfully achieved weekly activity in the field and daily call rates
  • Conducted In-home, phone and phone appointments with prospective clients
  • cold calling and prospecting for new leads
  • Leveraged sales CRM software platform to track and notate sales interactions and follow up activities.
  • Improved customer satisfaction rates by consistently delivering professional consultations and timely follow-up support.
  • Contributed to client interaction via email and conference calls.
  • Performed energy audits on residential households

Lead Storeman

Tindo Solar
02.2017 - 02.2018
  • Maintained a clean and clutter-free warehouse, ensuring easy access to products and adherence to safety guidelines.
  • Maintained a safe work environment by adhering to workplace health and safety standards, conducting regular inspections, and reporting hazards immediately.
  • Ensured timely order fulfillment
  • Reduced product damage with proper handling, storage, and packaging techniques during loading and unloading processes.
  • Demonstrated excellent attention to detail while verifying incoming shipments against invoices or purchase orders for accuracy.
  • Conducted quality checks on incoming goods before storage or distribution to ensure they met company standards.
  • Optimized space utilization within the warehouse, implementing effective stacking and storage strategies.
  • Performed routine maintenance checks on warehouse equipment to minimize downtime due to malfunctions or safety concerns.
  • Supported customer satisfaction by promptly addressing inquiries and resolving issues related to orders, deliveries, or products.
  • Assisted in training new employees on company policies, warehouse procedures, equipment operation, safety protocols, and inventory management systems.
  • Expedited order processing time with efficient coordination between sales staff members regarding pending orders or any special requests from customers.
  • Collaborated with suppliers to ensure timely delivery of goods while minimizing discrepancies between purchase orders and received shipments.

Education

Train The Trainer

Australian Institute of Management

Skills

  • Sales team management
  • Sales strategy development
  • Customer relationship management
  • Training program design
  • Consultative sales
  • Coaching and mentoring
  • Sales process improvement
  • Pipeline management
  • Analytical thinking
  • Sales training
  • Time management abilities

Timeline

Residential Sales Team Leader

Tindo Solar
08.2024 - Current

Capability & Performance Coach

Tindo Solar
09.2023 - 08.2024

Senior Residential Energy Consultant

Tindo Solar
06.2022 - 09.2023

Training Facilitator & Senior Energy Consultant

Social Energy
01.2022 - 06.2022

Residential Energy Consultant

Tindo Solar
02.2018 - 11.2021

Lead Storeman

Tindo Solar
02.2017 - 02.2018

Train The Trainer

Australian Institute of Management

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Dillon Vitnell