Dilmi Isurika
Clyde North,VIC
Summary
My goal is to be an active employee who contributes to the mission, vision and values of the company and to interact on a professional level with other employees whilst using my ability to work in a team environment as well as an individual. Motivated professional with 5+ years of excellence focused on accounting and general administration. Build productive relationships with colleagues and managers,I am self-motivated and able to translate my experience, knowledge, skills and abilities into beneficial values towards the organisation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Accounts Payable and Receivable Officer
Skilled Medical
03.2023 - Current
- Expertly handles AP/AR and all financial matters for the company.
- Assist in preparation of invoices to hospitals/health services for Skilled Medical’s placement fees and/or Doctors professional fees and disbursements
- Assist in preparing Recipient Created Tax Invoices on behalf of Doctors working with Skilled Medical, for their professional fees
- Assist in liaison with the Travel Agency providers regarding disbursements
- Assist in responding to queries from both Doctors and hospitals / health services
- Complete various regular administrative duties such as reporting, document filling and data entry.
- Provide support to the Accounts Team on all accounts related queries
Store Service Assistant and customer service supervisor
Woolworths
03.2021 - 02.2023
- Attached to administration department, dealing with cash balancing and helps with all administration work within the store
- Received and processed customer payments
- Performing price changes and verification of those on display
- Provides support for other team members to achieve daily targets
- Provides training to the team members, department procedures and job duties
- Work well under pressure
Administration Officer
Asanthi Consulting
02.2020 - 03.2022
- Preparing, organising, and storing information in paper and digital form
- Dealing with queries on the phone and by email
- Monitored account payable and account receivable and organized confidential documents and records
- Administered Payroll
- Produced weekly reports and financial statements, ensuring the accuracy of all data
- Worked with accounting software (MYOB) and XERO
Customer Service Executive (Singapore Accounts and Cards Maintenance)
HSBC (Hongkong & Shanghai Banking Corporation)
04.2016 - 10.2019
- Provides support to the marketing function and representative offices in delivering high quality client service to customer base
- Responsible for managing the processes associated with client transactions including new account openings, securities transactions, general account maintenance, customer account changes and account closings
- Maintain the highest standard of excellence in client service by attending to client inquiries and requests
- Explain operational matters to clients
- Develop client awareness, understanding and ability to comply with our operational requirements
- Provide support to the offshore representative offices, answer calls from clients and provide guidance
Education
Bachelor of Business - Management and International Business
Edith Cowan University
Western AustraliaDiploma of Business - undefined
Australian college of Business and Technology
Skills
- Accounts payable & receivable
- Payroll administration
- Reporting and documentation
- Cross functional collaboration
- Excellent verbal and written communication skills
- Excellent customer service skills honed through years of customer service experience
- I am diligent, detail oriented and professionally responsible
- A good team player with drive for success and achievement
- Strong problem solving and time management skills
- High level of Data entry
- Skilled in use of Xero, MYOB
- Exceptional organizational skills
- Excellent attention to detail
- Strong positive attitude
- Excellent in working with teams and individually
- MS office proficient & sales, mathematical, analytical and planning skills
Certification
- Certificate in Microsoft Office Applications | Jayasekera Management Centre, JMC
- Certificate in Microsoft Office Applications | H.K Darmadasa Centre-Colombo.
- Course on General English | British Council Sri Lanka
Timeline
Accounts Payable and Receivable Officer
Skilled Medical
03.2023 - Current
Store Service Assistant and customer service supervisor
Woolworths
03.2021 - 02.2023
Administration Officer
Asanthi Consulting
02.2020 - 03.2022
Customer Service Executive (Singapore Accounts and Cards Maintenance)
HSBC (Hongkong & Shanghai Banking Corporation)
04.2016 - 10.2019
Bachelor of Business - Management and International Business
Edith Cowan University
Diploma of Business - undefined
Australian college of Business and Technology
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