Summary
Overview
Work History
Education
Skills
Websites
References
Languages
Timeline
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DILPREET SINGH

Castle Hill

Summary

Goal-oriented Finance professional and Financial Crime Analyst with over 1.5 years of expertise in transaction monitoring, transaction analysis, CDD, ECDD, OCDD, and financial investigations. Possesses a practical understanding of integrating data, processes, and policies to reinforce AML compliance frameworks. Demonstrates proficiency in utilising tools such as DocuSign, Equifax, RDC, World-check, financial crime typologies, transaction monitoring systems, and financial statement data analysis. Passionate about leveraging technology to improve efficiency and enhance data quality.

Overview

2
2
years of professional experience

Work History

CDD KYC Analyst

Momenta Group Global (ING Australia)
08.2022 - 03.2023
  • Performing initial, periodic, and ongoing customer due diligence activities relating to customer identification and verifications.
  • Name screening activities, investigating, and resolving time and event driven triggers along with law enforcement and compliance requests.
  • Work across business units for compliance standards to ensure compliance with group and local requirements and deliver exceptional customer experience including - AML, FEC, FATCA, CRS and any other issues that arise
  • Perform testing to ensure AML regulatory compliance standards are being met across the know your customer (KYC).
  • Conducting research on new and existing clients to obtain KYC data from public sources.
  • Screening of required individual and entity names against sanctions, adverse news, and politically exposed persons (PEP) lists.
  • Performing transaction monitoring, and transaction analysis.
  • Providing instructions and conducting outreaches for customers through KYC call centre accordingly.
  • Escalating red flags and due diligence findings to MLRO and Line 2 risk management.
  • Stakeholder management
  • Worked on different projects across the L1 Risk Department of ING in TM, CDD, ECDD, OCDD, and TA.

Financial Crime Operations Analyst

Momenta Group Global (Commonwealth Bank Of Aus)
01.2022 - 05.2022
  • Analysed a spreadsheet of over 10,000 account records and conducted matching of file numbers with client's document with a high level of accuracy.
  • Performed Customer Due Diligence (CDD), and Ongoing Customer Due Diligence (OCDD) for both individual and business customer records using a variety of tools including DocuSign and Equifax and was recognised for maintaining 100% data accuracy consistently.
  • Executed tasks in accordance with the AML guidelines outlined by AUSTRAC and CBA.
  • Conducted KYC client on-boarding including verification of KYC forms and supporting documents against the checklist efficiently.
  • Collaborated with the team on completing a business banking project, verifying multiple entities including the owner, trustee and beneficiary and uploading the validated documents (new registered address, new business address, new legal name) into Comm Bank's Green ID system.
  • Conducted comprehensive data quality assessment and introduced templates to improve data accuracy and overall operational efficiency
  • Received recognition for adapting and learning the internal processes and systems efficiently and applying agile ways of working to deliver multiple projects within 5 months.

Claims Specialist

Suncorp Group
11.2021 - 01.2022
  • Assigned to take live calls from customers within 2 weeks of training in recognition of the outstanding conversational, emotional intelligence and resilient skills demonstrated.
  • Served as the 1st point of contact for customers who have experienced loss or damage to their homes.
  • Collaborated with the team to review historical data, call performance and escalations to identify improvements to progress claims as far as possible within the 1st call, providing customers with a seamless experience.
  • Utilised Microsoft teams and internal business systems to communicate with customers and internal stakeholders, promoting a culture of collaboration and teamwork.
  • Triage claims at lodgment to ensure the customer is given the right support at the right time, creating exceptional claims experiences.
  • Manage existing claims to provide support to customers within policy entitlements, organisation of repairs & management throughout the claims life.
  • Executed responsibilities with adept communication skills, demonstrating proficiency in both verbal and written forms, while maintaining a meticulous attention to detail.
  • Executed responsibilities with a primary focus on ensuring customer satisfaction.

Assistant Finance Officer

Queensland International Business Academy
02.2021 - 05.2021
  • Managed accounts payable/receivable tasks and implemented new workflows, reducing month-end closing tasks from 7 to 3 days
  • Performed day-to-day financial transactions, including verifying, classifying and recording accounts receivable data within KPI's
  • Generated invoices using MYOB and recipient created tax invoices (RCTI), whilst partnering with IT to develop custom templates which helped to save 2 hours for processing supplier commissions
  • Performed enhanced Due Diligence on accounts deemed high risk, and suggested account restrictions and closures based on the company's risk tolerance level, resulting in a 1% decrease in delinquency levels
  • Conducted comprehensive investigation and analysis on historical data for debt collections, aging reports and payment settlement trends and developed new departmental processes and automation which led to acquiring 75% of debts within 3 months
  • Generated reports for Bank reconciliations, Accounts payable & Receivables, GST reconciliation, threshold transaction reports (TTRs), budget Analysis and data-driven visual dashboards which enhanced management decision-making
  • Managed 40+ calls and enquiries in a fast-paced environment to support document verification, payment issues, arranging payment plans and financial matters, maintaining a high level of service level
  • Collaborated with finance and internal control team to review and update SOP's, risk registers and governance documentation to ensure compliance with relevant laws and regulations.

Education

Bachelor's of Professional Accounting - Accounting And Finance

Holmes Institute
Sydney, NSW
07.2020

Certificate IV - Business Administration

Zenith Business Academy
Sydney, NSW
11.2015

Skills

  • Financial Investigations
  • AML
  • KYC Checks
  • Customer Service
  • Data Quality Assessments
  • Risk Assessment
  • Process Improvement
  • Analytical Skills
  • Relationship Building
  • Transaction Monitoring
  • CDD/ECDD Analysis
  • Reporting
  • Data Analysis
  • Compliance Monitoring
  • Master Data Management
  • Claims Management
  • CTF Policies and Compliance
  • Adaptability
  • Stakeholder Management
  • Transaction Monitoring Systems(TMS)
  • World-check
  • RDC (Internal)
  • Microsoft Word, Power Point, Access, Teams
  • Unusual Activity Reports (UARs)
  • Equifax
  • MLRO reports
  • Green ID (Internal)
  • Suspicious Matter Reports(SMRs)
  • Urgent Matter Reports
  • BaNCS, MAPS Online, Lendfast (Internal)
  • MYOB

References

Available upon request

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

CDD KYC Analyst

Momenta Group Global (ING Australia)
08.2022 - 03.2023

Financial Crime Operations Analyst

Momenta Group Global (Commonwealth Bank Of Aus)
01.2022 - 05.2022

Claims Specialist

Suncorp Group
11.2021 - 01.2022

Assistant Finance Officer

Queensland International Business Academy
02.2021 - 05.2021

Bachelor's of Professional Accounting - Accounting And Finance

Holmes Institute

Certificate IV - Business Administration

Zenith Business Academy

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