Summary
Overview
Work History
Education
Skills
Timeline
Generic

DILROOP SINGH

Roxburgh Park

Summary

I am currently studying for a Bachelor of Nursing at La Trobe University. My background includes having completed a VET Business Certificate and gaining valuable experience in customer service and team management. I am passionate about working in team-driven environments where I can contribute and continue developing my skills. Confident and adaptable, I thrive both independently and as part of a team. With a commitment to continuous learning, I strive to contribute positively and effectively to the success of any workplace.

Overview

5
5
years of professional experience

Work History

Reservation Team Member

Let's Go Motorhomes
11.2023 - 02.2025
  • Assisted customers in selecting the best vehicles for their holidays and managing bookings
  • Provided high-level customer service to ensure a smooth reservation process and client satisfaction
  • Managed customer inquiries and helped with vehicle availability and booking schedules
  • Training new staff

FOH Team Member / Shift Manager

RASHAYS
01.2022 - 02.2024
  • Greeted guests, took orders, served food, and made drinks in a fast-paced environment
  • Promoted to Shift Manager after one year, overseeing store opening and closing procedures
  • Handled additional responsibilities including managing the till, end-of-day sales reports, and ensuring the restaurant’s smooth operation during shifts

Festive Team Member

Lovisa
11.2022 - 01.2023
  • Assisted customers with selecting jewellery and accessories for various occasions
  • Stocked new items on racks and ensured the store maintained a clean and organized appearance

Casual Team Member

Dominos
06.2020 - 03.2022
  • Took customer orders and prepared food while maintaining high standards of hygiene and safety
  • Assisted in restaurant closing and ensured a clean and organized environment at all times

Part-Time Team Member

McDonald's
04.2020 - 11.2020
  • Took orders, prepared food, and served customers, providing a high level of customer service
  • Maintained the restaurant’s cleanliness and supported smooth operations during shifts

Education

Bachelor of Nursing -

La Trobe University
Bundoora, VIC

Year 12 Graduate -

Craigieburn Secondary College
Craigieburn, VIC
12.2023

Skills

  • Good communication skills
  • Ability to work independently and as part of a team
  • Software Knowledge Microsoft Office (Word, Excel, PowerPoint)
  • Scheduling and booking software
  • Time management
  • Sales and marketing techniques
  • Multilingual Communication
  • Strong critical thinking and decision-making skills
  • Experience in supervising and motivating team members
  • Balancing multiple tasks simultaneously
  • Understanding and respecting diverse backgrounds and values

Timeline

Reservation Team Member

Let's Go Motorhomes
11.2023 - 02.2025

Festive Team Member

Lovisa
11.2022 - 01.2023

FOH Team Member / Shift Manager

RASHAYS
01.2022 - 02.2024

Casual Team Member

Dominos
06.2020 - 03.2022

Part-Time Team Member

McDonald's
04.2020 - 11.2020

Bachelor of Nursing -

La Trobe University

Year 12 Graduate -

Craigieburn Secondary College
DILROOP SINGH