Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Dilshad Alatik

Toowoomba,QLD

Summary

Dynamic and detail-oriented professional with extensive experience at 2 Brothers Shisha Lounge & Restaurant. Proven track record in enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in teamwork and cash handling, consistently maintaining a positive atmosphere while managing high-volume customer interactions. Committed to delivering results and fostering loyalty.

Overview

1
1
year of professional experience

Work History

Mangers

2 Brothers Shisha Lounge & Restaurant
Toowoomba, QLD
07.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.

Waiter

2 Brothers Shisha Lounge & Restaurant
Toowoomba, QLD
03.2025 - 06.2025
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.

Cashier

2 Brothers Shisha Lounge& Restaurant
Toowoomba
01.2025 - 03.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Wilsonton State High School
Toowoomba, QLD

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Accomplishments

I can speak 3 languages

Languages

Kurdish kurmanji
Native or Bilingual
English
Native or Bilingual
Arabic
Professional Working

Timeline

Mangers

2 Brothers Shisha Lounge & Restaurant
07.2025 - Current

Waiter

2 Brothers Shisha Lounge & Restaurant
03.2025 - 06.2025

Cashier

2 Brothers Shisha Lounge& Restaurant
01.2025 - 03.2025

Wilsonton State High School
Dilshad Alatik