Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
DIMA ROAEL

DIMA ROAEL

EDENSOR PARK,COM

Summary

With a solid educational background in business and over four years of extensive experience in the field of customer service, I am keenly interested in pursuing a position that offers a stimulating and demanding customer service role. This opportunity aligns perfectly with my qualifications and aspirations.

Overview

4
4
years of professional experience

Work History

ADMIN ADMINISTATION & PROPERTY OFFICER

Christina Pencivic
Gledswood Hills , 2557
09.2022 - 07.2023
  • At, real estate
  • Assessing the property conditions
  • Offering advice to the buyers and sellers
  • Liaising between the parties (landlord, vendor & tenant)
  • Open homes management
  • Leasing agreement and reciting data sheet
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Developed and implemented effective leasing strategies to maximize occupancy rates.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Conducted regular inspections of rental properties to ensure compliance with tenancy agreements.
  • Organised and managed repairs and maintenance services for rental properties.
  • Assessed applications from prospective tenants, conducted reference checks and prepared leases.
  • Developed relationships with landlords, agents, contractors and other stakeholders.
  • Provided administrative support including filing documents, preparing correspondence and responding to emails.
  • Provided customer service assistance by answering queries via phone or email in a professional manner.
  • Answered customer inquiries and resolved customer issues in a timely manner.

STORE ASSISTANT MANAGER

Giri shai
Edensor Park , 2176
03.2019 - 07.2023
  • At dominos store Wetherill Park
  • Providing excellent customer service
  • Ensuring store always open on time and well maintained
  • Greeted customers and provided assistance with product inquiries.
  • Processed customer payments using cash register and credit card machines.
  • Stocked shelves, organized displays, and rotated merchandise for freshness.
  • Assisted customers in finding desired products throughout the store.
  • Greeted customers and identified their needs.
  • Provided information about products and services available to customers.
  • Processed customer orders accurately and efficiently.
  • Resolved customer inquiries in a timely manner.

Education

DIPLOMA OF BUSINESS -

WESTERN SYDNEY UNIVERSITY
08.2033

HIGH SCHOOL CERTIFICATE -

PRAIRIEWOOD HIGH SCHOOL
12.2021

CERTIFIED REAL ESTATE AGENT -

My Realestate Training
12.2021

STUDING - BUSINESS, MARKETING, FINANCE AND MANAGEMENT

HR

Skills

  • Communication
  • Customer service
  • Problem solving
  • Management & leading
  • Multitasking
  • Business Administration
  • Staff Management
  • Vendor Management
  • Property Management
  • Lease Renewals
  • Administrative Support
  • Sales and Marketing
  • Marketing and Advertising
  • Account Management
  • Issue Resolution
  • Customer Service Excellence
  • Customer Needs Assessment
  • Skilled in [Software]
  • Client Needs Assessment
  • Real Estate Development
  • Social Media Marketing
  • Team Building and Leadership
  • Decision-Making
  • Media Communications
  • Problem-Solving
  • Customer Service
  • Written and Verbal Communication
  • Team Building

Timeline

ADMIN ADMINISTATION & PROPERTY OFFICER

Christina Pencivic
09.2022 - 07.2023

STORE ASSISTANT MANAGER

Giri shai
03.2019 - 07.2023

DIPLOMA OF BUSINESS -

WESTERN SYDNEY UNIVERSITY

HIGH SCHOOL CERTIFICATE -

PRAIRIEWOOD HIGH SCHOOL

CERTIFIED REAL ESTATE AGENT -

My Realestate Training

STUDING - BUSINESS, MARKETING, FINANCE AND MANAGEMENT

HR

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