Summary
Overview
Work History
Education
Certification
Timeline
background-images

Dimitra Pitiris

Home Hill,QLD

Summary

Experienced with strategic business management, focusing on operational efficiency and growth. Utilizes strong financial acumen and leadership skills to drive consistent performance improvement. Track record of fostering team collaboration and adaptability to achieve business objectives.

Overview

24
24
years of professional experience

Work History

Managing Owner

Farmhouse Cafe Ayr
04.2011 - 05.2025
  • Increased company profits by implementing effective cost-saving strategies and streamlining processes.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed day-to-day business operations.
  • Interacted well with customers to build connections and nurture relationships.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Customer Service Officer

National Australia Bank
05.2001 - 03.2011
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Exceeded customer expectations by going the extra mile, ensuring a memorable experience that fostered brand loyalty and advocacy.
  • Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Maintained up-to-date knowledge of product and service changes.

Education

High School Diploma -

Pimlico State High
Townsville
12-1975

Certification

Cert 3 in Hospitality

Food Handlers Certificate

Timeline

Managing Owner

Farmhouse Cafe Ayr
04.2011 - 05.2025

Customer Service Officer

National Australia Bank
05.2001 - 03.2011

High School Diploma -

Pimlico State High

Similar Profiles

CREATE PROFILE
Dimitra Pitiris