Dimitrios Savoulidis
Salamander Bay,NSW
Summary
Experienced bar supervisor known for exceptional multitasking and leadership abilities. Proven track record in training new staff while maintaining high standards. Reliable, hardworking professional. Works autonomously or in teams to serve multiple customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
4
4
years of professional experience
Work History
Bartender
Shoal Bay Country Club
Shoal bay, NSW
12.2022 - Current
- Delivered outstanding customer service in high-pressure environment.
- Maintained cleanliness and organization of the bar area.
- Collaborated with kitchen staff to ensure smooth service during busy hours.
- Trained new bartenders on techniques and customer service standards.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Trained new bartenders on drink preparation and upselling techniques.
- Resolved customer complaints in a professional manner.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Rotated kegs as needed and made sure beer lines were always clean and free from debris.
- Assisted customers with gaming machines and resolved technical issues efficiently.
Bar Supervisor
Mendooran Bowling Club
Mendooran
12.2021 - 10.2022
- Managed daily bar operations, overseeing opening and closing procedures.
- Implemented cost control measures to reduce waste without compromising quality standards.
- Maximized efficiency by delegating tasks to staff members based on their skill sets.
- Assisted with ordering supplies and restocking items as needed.
- Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor.
- Increased revenue by promoting additional products and assisting with beverage menu.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School Diploma -
Dunedoo Central School
Dunedoo, NSW10-2005
Outdoor Recreation
Pittwater House Outdoor Education Unit
Sydney, NSW06-2005
TAFE NSW
Dubbo, NSWSkills
- Cocktail preparation
- Changing beer kegs
- POS system operation
- Strong multitasking
- Outstanding customer service
- Team player attitude
- Problem solving
- Bar service preparation
- New hire training
- Team training and development
Accomplishments
- Earned multiple awards (in house vouchers) through diligently getting all my orders out within the delegated time limit.
- Multiple 5 Star reviews through customer service
Affiliations
- Fishing
- Kayaking
- Cars
- Motorbikes
- Travel
Languages
Greek
Limited
Timeline
Bartender
Shoal Bay Country Club
12.2022 - Current
Bar Supervisor
Mendooran Bowling Club
12.2021 - 10.2022
High School Diploma -
Dunedoo Central School
Outdoor Recreation
Pittwater House Outdoor Education Unit
TAFE NSW
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeReferences
References available upon request.