Dina Mahdi
Sydney,NSW
Summary
Highly motivated with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Alfa Auto Driving School
Bankstown
2022.02 - Current
- Helped the executive team with administrative tasks like calendar management such as bookings and timetabling.
- Arranged and kept up filing systems for both paper and digital records, guaranteeing records' accuracy and privacy.
- Professionally greeted clients and guests, answered their questions, and pointed them in the direction of the right people based on their needs.
- Composed memos, emails, reports, presentations, letters, memos, and other written correspondence that management staff requested.
- Handled payments and invoices
Sales Assistant
Myer
2019.05 - 2022.02
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Organised stockroom shelves, racks and bins according to store layout and product categories.
- Informed customers about current promotions and discounts.
- Assisted customers with returns, exchanges and refunds.
- Replenished merchandise on shelves as needed throughout the day.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Maintained cleanliness of the sales floor area at all times.
- Greeted customers to determine their wants or needs.
Customer Service Representative
5.11 Tactical
2015.03 - 2019.05
- Assisted customers with product selection, ordering, billing, returns, exchanges.
- Maintained detailed records of customer interactions, transactions, and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases, and generating reports.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Developed strong relationships with customers by providing personalised assistance and support.
- Engaged in conversation with customers to understand needs, resolve issues, and answer product questions.
Education
Bachelor of Nursing And Midwifery -
University of Western Sydney
Sydney, NSWSkills
- Paperwork Processing
- Appointment Scheduling
- Document Control
- Mail handling
- Office Administration
- Data Entry
- Scheduling
- Filing
- Returns and exchanges
- Stock management
- Customer Needs Assessment
- Customer Assistance
- Product Knowledge
- Cash Handling
- Excellent Communication
- Problem-solving aptitude
- Interpersonal Skills
- Sales and Promotions
- Effective Communication
References
References available upon request.
Timeline
Administrative Assistant
Alfa Auto Driving School
2022.02 - Current
Sales Assistant
Myer
2019.05 - 2022.02
Customer Service Representative
5.11 Tactical
2015.03 - 2019.05
Bachelor of Nursing And Midwifery -
University of Western Sydney
Similar Profiles
Lisa LarsonLisa Larson
OWNER/OPERATOR at DRIVING SCHOOL, Streetwize Driving SchoolOWNER/OPERATOR at DRIVING SCHOOL, Streetwize Driving School
MAURICE WILSONMAURICE WILSON
Certified Driving Instructor and License Examiner at Driving 101 Driving SchoolCertified Driving Instructor and License Examiner at Driving 101 Driving School
Nichole UbicoNichole Ubico
Third Grade Teacher at Christian School Alfa Y OmegaThird Grade Teacher at Christian School Alfa Y Omega