Summary
Overview
Work History
Skills
Timeline
Generic

Dina Niarchos

Aberfeldie,VIC

Summary

A highly reliable and organised Administrator and Customer Service Representative. Proven ability to problem solve quickly and efficiently with an extremely flexible and adaptive attitude to changing work environments. Self motivated and a vivacious personality with the capability to develop and maintain strong rapport with fellow colleagues and customers alike. Dedicated and committed attitude towards continual development both personally and professionally, with a keen interest in health and wellbeing.

Overview

20
20
years of professional experience

Work History

Client Manager Assistant

Woodards Real-estate
10.2017 - Current
  • Delivered exceptional customer service by proactively anticipating client needs and providing tailored solutions.
  • Established trust with clients through consistent follow-up and a commitment to understanding their unique business needs.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Maintained detailed records of all client interactions, ensuring accuracy in reporting and facilitating clear communication across teams involved in each project or campaign execution.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Review and implement marketing strategies, provide feedback to rental providers, ensure marketing procedures are adhering to company policy, oversee leasing enquiries, assist with open for inspections, conduct routine inspections when required, complete entry and final inspections. Liaise with rental providers on maintenance of properties, issue work orders after approval obtained by rental providers.

Bookkeeper

Salcon Group Pty Ltd
06.2004 - Current
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Reconciled and corrected issues with financial records.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Reported financial data and updated financial records in ledgers and journals.
  • Completed tax forms in compliance with legal regulations.

Skills

1 The capacity to take initiative, find solutions, and remain composed

2 Resourceful in project completion and proficient in multitasking

3 The capacity for problem-solving and negotiation in trying situations

4 Capacity to perform well under duress; thrives in a hectic, fast-paced setting

5 Extremely ethical, discrete, and trustworthy

6 Proficient time management abilities

7 Self-driven, enthusiastic, and ready to learn

Timeline

Client Manager Assistant

Woodards Real-estate
10.2017 - Current

Bookkeeper

Salcon Group Pty Ltd
06.2004 - Current

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Dina Niarchos