Dinah Bartkaitis

I have worked casually at the Village a couple of days a week as well as my self employed job with my partner (husband).

I enjoy looking after the grooming of Age Care residents at the Village.

I have learnt to deal with Dementia residents and to pacify and calm excited and sometimes upset residents, to make them feel safe and listened to. I love working with older people. I was born in Toowoomba and have lived in the country most of my younger life.

I have great respect for the older generation.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

• Mentored junior stylists, improving their technical skills and customer service abilities.
• Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
• Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
• Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.