Summary
Overview
Work History
Education
Skills
Additional Information
Roles And Responsibilities
Timeline
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Dinan De Sliva

Glen Waverly,VICTORIA

Summary

I'm a dedicated and reliable team player who's up for any challenge that comes my way. I've got that 'can-do' spirit, and I'm always eager to learn something new. You'll often catch me going the extra mile with a smile on my face, no matter what's on my plate. I'm a firm believer in staying positive, and I've got a knack for turning obstacles into opportunities. Ready to tackle anything with enthusiasm and a dash of optimism!"

Overview

2
2
years of professional experience

Work History

Sales Assistant

AMT Electronics
04.2023 - Current
  • Greeting customers as they enter the store
  • Providing information and assistance about various computers and electronic products
  • Staying up-to-date on the features and specifications of the latest computer and electronic products
  • Offering recommendations based on customer needs and preferences
  • Processing sales transactions accurately and efficiently using the point-of-sale (POS) system
  • Handling cash and card payments
  • Issuing receipts and providing information about warranties or return policies
  • Ensuring that products are well-organized and displayed attractively on shelves and in display cases
  • Monitoring and replenishing stock on the sales floor
  • Performing regular inventory checks to identify low-stock items
  • Collaborating with the inventory team to restock products as needed
  • Addressing and resolving customer concerns or complaints
  • Providing after-sales support and assisting with product returns or exchanges
  • Assisting customers with basic technical questions about products
  • Coordinating with the technical support team for more complex technical inquiries
  • Working closely with other sales assistants and team members
  • Communicating effectively with colleagues and management.

Dispatch

Russell Corporation
04.2023 - Current
  • Picked items from designated shelves or storage areas for customer orders
  • Accurately packed products into boxes or containers for shipment
  • Verified product quality and quantity before packaging
  • Labeled packages with correct shipping information
  • Ensured proper documentation and labeling of packages
  • Worked efficiently to meet daily packing quotas
  • Collaborated with team members to organize and prioritize orders
  • Coordinated the scheduling and dispatching of delivery drivers
  • Ensured timely and accurate loading of products onto delivery vehicles
  • Verified delivery orders and addresses for accuracy
  • Communicated delivery schedules and routes to drivers
  • Monitored driver progress and provided support as needed
  • Addressed and resolved delivery issues or delays promptly
  • Maintained records of dispatched orders and delivery status
  • Collaborated with warehouse and logistics teams to optimize dispatch operations.

Sales Assistant

Decathlon
07.2021 - 02.2022
  • Welcomed and assisted customers, ensuring a positive shopping experience
  • Provided expert product knowledge and recommendations based on customer preferences
  • Conducted accurate data entry for sales and inventory records
  • Managed inventory to meet customer demands
  • Handled packaging and shipping, ensuring accuracy and timeliness
  • Collaborated with shipping carriers to track orders and resolve issues
  • Managed incoming calls and resolved inquiries promptly
  • Used experience as a Dual Sport National Athlete to provide personalized service
  • In this role, I not only fulfilled the duties listed above but also maintained a keen focus on ensuring customer satisfaction and operational efficiency
  • My background as a Dual Sport National Athlete allowed me to connect with customers on a personal level, understanding their unique requirements, and enhancing their shopping experience.

Education

British School in Colombo -

Cambridge International Advanced Level Examinations

British School in Colombo -

Cambridge International Ordinary Level Examinations

Bachelor of Design – Majoring in Game design -

University of Melbourne
06.2025

Trinity College - The University of Melbourne
01.2022

Skills

My professional profile is characterized by a diverse range of strengths that I have cultivated throughout my career

  • Visual Merchandising
  • Display Building
  • Complex Problem-Solving
  • Point of Sale Operation
  • Stock Management
  • Customer Assistance
  • Inventory Management
  • Customer Service
  • Friendly and Helpful
  • Strong Communication and Interpersonal Skills
  • Engaging With Diverse Customers
  • POS Software

Additional Information

I would like to express my sincere gratitude for taking the time to review my CV. Your consideration of my qualifications is greatly appreciated. If you require any additional information or wish to discuss my candidacy further, please do not hesitate to contact me. I am eager for the opportunity to contribute my skills and expertise to your organization. Thank you once again for considering my application.

Roles And Responsibilities

  • Captain of the British School in Colombo Cricket team 2019/2020
  • Captain of the British School in Colombo Basketball team 2019/2020
  • Captain of the British School in Colombo Athletics team 2019/2020
  • Games Captain of the British School in Colombo 2019/2020
  • Prefect of the British School in Colombo 2018/2019
  • Represented Sri Lanka in under 17 and 19 levels in Athletics

Timeline

Sales Assistant

AMT Electronics
04.2023 - Current

Dispatch

Russell Corporation
04.2023 - Current

Sales Assistant

Decathlon
07.2021 - 02.2022

British School in Colombo -

Cambridge International Advanced Level Examinations

British School in Colombo -

Cambridge International Ordinary Level Examinations

Bachelor of Design – Majoring in Game design -

University of Melbourne

Trinity College - The University of Melbourne

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Dinan De Sliva