Din Dayal Maurya

• Serve as the initial point of contact for patients and visitors in the Emergency Department, ensuring clear and professional communication. Responsible for updating patient records, maintaining medical files, and managing the distribution of reports and medical documentation from relevant healthcare providers.

• Provide administrative coordination and support to both clinical and non-clinical teams, as well as to patients. Deliver customer service related to Medicare and non-Medicare billing, working in collaboration with the revenue department.

• Adhere to established service quality standards, and comply with workplace health and safety guidelines, to help maintain a safe and high-quality healthcare environment.

•Support the team members by overseeing the daily operations and compliance of the client in the house for effective service delivery.

• Maintain a record of participants’ documentation, stakeholder reporting, monitoring, and allocating the house and client finances.

• Ensure that all programs undertaken are appropriate as a support plan, and all aspects of compliance are addressed.

• Coordinate with management and other third parties in day-to-day operations, switch between tasks to skillfully multitask, and manage time to provide the highest quality care to the participants.

• Worked as an admin and the first person of contact for the Accounts department, ensuring efficient operation by liaising and coordinating with employees and necessary departments.

• Handle lots of structured and unstructured tasks, such as maintaining filing systems, office supplies, and procurements, and handling office utilities, etc. Ensure efficient operation by liaising and coordinating with employees and necessary departments.

• Assist the Head of the Accounts Department in day-to-day activities, processing payments and receivables, preparing daily and quarterly reports for all transactions, and ensuring finalized data is reconciled and recorded.