Dinesh Bogati
Edmondson Park,NSW
Summary
Proficient System Administrator excelling in network configuration, system monitoring, and security implementation. Strong background in virtualization management and incident response, ensuring optimal system performance and data integrity.
Overview
18
18
years of professional experience
Work History
IT Service Delivery Administrator
Flick Pest Control
Homebush West, NSW 2140
09.2008 - Current
- Installed and configured network servers for optimal performance.
- Monitored system health and resolved technical issues promptly.
- Managed user accounts and permissions across multiple platforms.
- Provided technical support to staff and clients effectively.
- Conducted regular system backups to ensure data integrity.
- Implemented security measures that safeguarded sensitive information against unauthorized access.
- Collaborated with teams to deploy software updates and patches.
- Documented system processes and troubleshooting steps for reference.
- Troubleshot application errors and provided technical support to end-users.
- Configured and maintained system hardware, software and network components.
- Deployed operating system upgrades and security patching in accordance with IT policies.
- Set up user accounts, permissions and passwords and defined network policies and procedures.
- Oversaw storage management, data migration, backups and drive replacements.
- Set up, optimized, and managed network equipment.
- Created configuration guides for deploying new desktops, laptops and mobile devices.
- Supported, configured, maintained and upgraded customer networks and in-house servers.
- Analyzed system logs to identify suspicious activities or anomalies.
- Monitored system performance, identifying potential issues to maintain optimal operations.
- Monitored application and print servers, rapidly responding to faults and malfunctions.
- Implemented security measures such as firewalls, antivirus programs.
- Coordinated with third-party vendors for resolution of incidents or provisioning services.
- Managed email routing and internal message protocols to support reliable delivery of communications.
- Collaborated with other teams to develop solutions for various projects.
- Provided guidance on best practices related to system administration procedures.
- Monitored system performance, identifying and resolving bottlenecks to maintain optimal functionality.
- Configured and supported virtual environments using VMware and Hyper-V, optimizing resource utilization.
- Managed storage solutions, including NAS and SAN, optimizing data accessibility and redundancy.
- Coordinated with vendors and support teams to resolve technical issues and procure necessary equipment.
- Automated routine administrative tasks using PowerShell and Bash, streamlining operations and reducing manual workload.
- Collaborated with IT teams to design and improve the network architecture, enhancing overall performance and reliability.
- Installed security software to protect networks.
Education
Bachelor of Science - Bachelor Degree in Electronics Engieneering
Tribhuvan University
Kathmandu11-2001
Skills
- Windows administration
- Active directory
- Network configuration
- Firewall configuration
- Security implementation
- Incident response
- Virtualization management
- Storage management
- Device configuration
- End point configurations
- System monitoring
- Network troubleshooting
- Hardware troubleshooting
- Backup management
- Software installation
- Hardware and software installation
- Remote Access
- Email administration
- Help desk software
- IT documentation
- Team collaboration
- Employee transitions
- Technical support
- Windows OS
- File system administration
- Team collaboration
Languages
Nepali
Professional
Timeline
IT Service Delivery Administrator
Flick Pest Control
09.2008 - Current
Bachelor of Science - Bachelor Degree in Electronics Engieneering
Tribhuvan University