Dinesh Panta
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
8
8
years of professional experience
Work History
Hospitality Team Member
IRT
05.2022 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and addressing inquiries promptly.
- Collaborated with team members to maintain cleanliness and organization of dining areas.
Supervisor
Madmex Canberra
11.2021 - Current
- Supervised daily operations to ensure efficient service delivery and adherence to quality standards.
- Trained and mentored team members on product knowledge and customer service best practices.
- Conducted performance evaluations, providing constructive feedback to enhance employee development.
- Maintained high safety standards to ensure secure workplace for all employees and customers.
Team Member Cleaner
Coles Supermarket
04.2019 - 10.2021
- Assisted in daily operations, ensuring efficient workflow and adherence to safety protocols.
- Collaborated with team members to maintain high standards of customer service and satisfaction.
- Supported training initiatives for new team members, enhancing overall team performance and cohesion.
- Implemented best practices for equipment usage, minimizing downtime and maintaining productivity levels.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Supervisor
Madmex Penrith
12.2018 - 10.2021
- Ensuring a consistently high standard of food service is provided to the customers.
- Contributing to the effectiveness of the whole team by working in a cooperative.
- Ensuring that safety (WHS), health, hygiene and cleanliness standards.
- Providing quality services in the dining room and kitchen areas.
- Maintain the customer service culture and present professionally to all people.
- Clean and maintain all kitchen and dining areas as per scheduled task logs and hygiene standards under requirements.
- Ordering every item which is needed to run the store.
Grill Staff
Madmex Penrith
11.2017 - 12.2018
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours.
Education
Bachelor of Accountancy -
TU
02.2013
Skills
- Food safety compliance
- Skilled in operating various kitchen appliances
- Proficient in food safety regulations and standards
- Effective multitasking
- Following Cleaning Process and
Timeline
Hospitality Team Member
IRT
05.2022 - Current
Supervisor
Madmex Canberra
11.2021 - Current
Team Member Cleaner
Coles Supermarket
04.2019 - 10.2021
Supervisor
Madmex Penrith
12.2018 - 10.2021
Grill Staff
Madmex Penrith
11.2017 - 12.2018
Bachelor of Accountancy -
TU
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