Dinesh Yadav

· Serving as a Resident Engineer at Bharti Airtel, representing NetApp.

· Installing and configuring new NetApp storage systems, including the NetApp AFF series and StorageGRID.

· Possessing extensive experience in deploying StorageGRID object storage across multisite and single-site grids, with expertise in appliance-based grids (SG5712, SG6060, SG6024, SG1000), installations on Linux, and VMware environments.

· Performing administrative tasks, troubleshooting, upgrades, and decommissioning of storagegrid systems.

· Migrating user object data between grids using Apache NiFi.

· Managing over 200 ONTAP nodes, including monitoring, troubleshooting, and administrative tasks.

· Executing Automated Non-Disruptive Upgrades (ANDU) and Manual Non-Disruptive Upgrades (MNDU) for ONTAP systems.

· Installing and configuring Active IQ Unified Manager and SnapCenter for data management and protection.

· Performing takeover/giveback activities on multi node cluster.

· Setting up new ONTAP clusters, decommissioning old clusters, and converting between switchless and switched cluster configurations.

· Proficient with SnapMirror technology, managing geo-level cluster failover and failback operations.

· Configuring MetroCluster ONTAP, performing upgrades, and conducting administrative tasks.

• Conducting daily monitoring of storage systems, including health checks and performance assessments focused on hardware, IOPS, and CPU utilization
• Responding to user tickets and resolving issues efficiently to ensure optimal user satisfaction
• Managing NAS shares and SAN LUNs, assigning quotas, and provisioning LUNs within the storage system
• Proficient in operating a variety of storage systems, including ISILON, UNITY, VNX, DELL MD 3200, and Lenovo DS 4200
• Leading the migration of data from HP NAS storage to EMC Unity NAS, ensuring a seamless transition
• Developing detailed migration and upgrade plans to enhance system performance and capacity
• Executing capacity upgrades for ISILON clusters and Unity systems, optimizing storage resources
• Regulating user access to shared folders, maintaining data security and compliance.

• Began professional journey as an intern, gaining foundational skills and hands-on experience in IT support and storage systems management
• Delivering world-class IT support (Hardware/Software/Administration) across the NCR, providing both remote and onsite interventions, skilled in client escalation handling, incident management, and coordination among OEMs, clients, vendors, and internal teams
• Ensuring timely updates and comprehensive documentation for each incident until resolution
• Administering, maintaining, troubleshooting, and supporting a large, multi-platform storage environment (NetApp/EMC), including extensive fibre channel SAN and NAS, servers, and storage frameworks
• Implementing zoning for new servers within existing Brocade and Cisco fabric environments
• Configuring NetApp SnapMirror and Snapvault for disaster recovery, backup, and archival purposes
• Conducting switch OS upgrades, performing health checks, analysing logs, and identifying issues
• Allocating storage resources within NetApp/EMC Storage systems
• Performing root cause analysis for major incidents, providing effective workarounds to ensure business continuity
• Upgrading SANtricity software to address issues and bugs in storage management
• Demonstrating expertise in L1 troubleshooting and monitoring of SAN and NAS environments
• Managing incidents and service requests, taking ownership to ensure maximum uptime by resolving within SLA parameters
• Providing operational support on a 24x7 rotational basis
• Validating work orders for storage allocation and decommissioning requests
• Executing OS reimaging and ONTAP upgrades in Cluster-Mode for mission-critical setups
• Assisting clients with data centre shutdowns, power-on procedures, and DR drill activities for NetApp systems
• Performing hardware replacements and upgrades across all NetApp/EMC series
• Offering comprehensive hardware/OS support for DELL, HP, IBM, and SUN servers
• Gap Details
• Experienced a career gap from September 21, 2019, to October 19, 2020
• During this interval, pursued and completed Senior Secondary Schooling through the National Institute of Open Schooling (NIOS) to enhance educational qualifications and broaden career opportunities
• Successfully passed the examination in October 2020.