Dinesh V Dino
Hampton Park,VIC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure mid-level position in Australia and move up the corporate ladder.
Top-notch business skills with proven track record of successfully consulting , leading and growing eCommerce and technology businesses. Strong background in growth strategy, Digital marketing, Tech entrepreneurship , agency management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices.
Overview
22
22
years of professional experience
1
1
Certification
Work History
UNDP Needs analyst
UNDP
06.2022 - 12.2022
- Digital X - This program is developed by UNDP Chief Digital Office to find innovative digital solutions worldwide to solve global issues.
- In my role, I assessed 170 startups that apply for the program, and reviewed their tech & business feasibility and matched them to global country offices and recommended further funding by UNDP.
- Proven ability to develop and implement creative solutions to complex problems.
- Cultivated interpersonal skills by building positive relationships with global team leads.
Managing Director
Alavi.ai (Brand Of ReapDigital)
01.2018 - 01.2022
- Alavi’s is a cloud-based AI platform that enables global e-commerce businesses to gain access to actionable insights using data science to scale their ventures quickly and profitably
- Spearheaded Product and business development initiatives aligned with company's strategy and core competencies.
- Recruited, hired, and trained initial personnel, working to establish key internal functions such as content marketing, growth hacking, and customer success as the company pivoted from a service organisation to SaaS company
- Devised and implemented innovative and marketing campaigns to promote products and services.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Other tasks:VC / Seed Fundraising initiatives, and spearheading global sales efforts.
Managing Director
ReadDigital Pvt Limited - SG
01.2012 - 12.2017
- From the ground up, the Digital Center of Excellence (COE) to consult and support global digital businesses (Ecommerce and Lead Generation)
- ReapDigital’s COE helps top executives lead digital transformation and leverage and implement data-driven solutions to optimize online and offline marketing performance
- At ReapDigital, managed a team of online marketing experts, Web Analysts, data specialists, and creative specialists who run campaigns for diverse industry verticals and countries
- Interacted well with customers to build connections and nurture relationships.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help the company evolve and grow.
- Tracked trends and suggested enhancements to both challenge and refine the company's product offerings.
- Scaled the business by 3X within a span of 4 years
Vice President
247Techies Limited
01.2009 - 01.2015
- Lead Product Strategy and Digital Marketing team
- Transformed a B2B, IT-managed services company in a direct-to-consumer tech support business targeting consumers across the US, UK, CA, and Australia
- Grew 247Techies to be the number 1 online tech support company in the US, as per TopTenReviews.The company achieved over 80% Net promoter scores across the countries the services were delivered
- Tasks included setting up the remote call center, International Digital campaign execution, sales strategy training and optimization, Product expansion, etc
- Cultivated company-wide culture of innovation and collaboration.
- Received praised from Google APAC regional office for executing innovative data driven digital campaigns.
- The company achieved over 80% Net promoter scores across the four regions
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Started as a VP and eventually became the Managing Director of the company
VP Consulting
Eureka Technology Partners
01.2001 - 01.2006
- Helped Eureka technology partners pivot to a Remote IT-managed services company
- Key member: Rolled out ITIL (Information Technology Infrastructure Library) across the company and obtained ISO 20000 (IT Service Delivery standards)
- Identified potential sales and cross-selling opportunities and informed supervisor.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Roles: Started as a Trainee and eventually became the Vice President of the company
- Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
- Conducted research on network products, services, protocols and standards for network procurement and development efforts.
Education
Master of Science -
Federation University
2023
Doctor of Business Administration - Digital Adoption (Ecommerce)
University of Kelaniya (Pursuing)
Sri Lanka2020
Master of Science - Information Technology
Sikkim Manipal University of Health, Medical And T
Post Graduate Degree - Information Technology
Sikkim Manipal University of Health, Medical And Technological Sciences,
Computer Hardware: PC Configuration &Troubleshooting – Institute for Certification of Computer - undefined
professionals
Skills
- Digital Strategy & Roadmapping (Ecommerce Lead Generation)
- Growth Marketing & Web Analytics
- Performance marketing management (PPC)
- SaaS Marketing (Apps and Digital products)
- Product Development
- Customer Success / Retention
- Competitive Research and Analysis
- Digital Agency management
- Technology Consulting
- Technology Entrepreneurship
- Process improvement
- Training and development
Certification
- Indian School of Business - Business Analytics (CBA)
- Computer Hardware: PC Configuration &Troubleshooting – Institute for Certification of Computer professionals Illinois, USA
- Google Certified Trainer, Google Analytics / Google Ads certified professional
Additional Information
I bring over two decades of extensive expertise in entrepreneurship, digital strategy consulting, solution selling, e-commerce, marketing, technology entrepreneurship, IT infrastructure, and digital transformation. Throughout my career, I have demonstrated a successful track record of propelling businesses forward and spearheading digital transformation efforts across various industries and multiple markets. As an active participant in the digital marketing community and a fervent e-commerce enthusiast, I am often invited to speak at digital marketing workshops and conferences. Additionally, I have the pleasure of giving lectures on digital marketing and technology entrepreneurship at respected professional bodies and university study centers. These opportunities allow me to share my knowledge and insights with others, with the aim of advancing the industry and encouraging future leaders
Timeline
UNDP Needs analyst
UNDP
06.2022 - 12.2022
Managing Director
Alavi.ai (Brand Of ReapDigital)
01.2018 - 01.2022
Managing Director
ReadDigital Pvt Limited - SG
01.2012 - 12.2017
Vice President
247Techies Limited
01.2009 - 01.2015
VP Consulting
Eureka Technology Partners
01.2001 - 01.2006
Master of Science -
Federation University
Doctor of Business Administration - Digital Adoption (Ecommerce)
University of Kelaniya (Pursuing)
Master of Science - Information Technology
Sikkim Manipal University of Health, Medical And T
Post Graduate Degree - Information Technology
Sikkim Manipal University of Health, Medical And Technological Sciences,
Computer Hardware: PC Configuration &Troubleshooting – Institute for Certification of Computer - undefined
professionals
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