DINGYUAN CAO

Canberra,ACT

Summary

Reliable and passionate about providing exceptional customer service with a positive attitude. Passionate about learning coffee brewing techniques and creating a warm and welcoming atmosphere to ensure every customer has a memorable experience. Excellent interpersonal skills with a genuine interest in the coffee industry and a desire to learn and develop. Ability to contribute effectively and maintain high standards of cleanliness and organisation. Be ready to utilise and further develop communication and customer service skills in “The Cupping Room”.

Work History

Part-time Barista / Server

Tajiyu T-Coffee

01.2024 - 02.2024

Learned to operate professional coffee machines and Practiced basic latte art skills.
Prepared a variety of coffee and non-coffee beverages, ensuring consistent quality and presentation.
Maintained a clean and organized workspace for optimal productivity and safety.
Delivered friendly and efficient customer service, handling orders and payments with accuracy and professionalism
Promoted a welcoming atmosphere by greeting customers and promptly addressing their needs.
Maintained regular and consistent attendance and punctuality.

Education

Bachelor of Science Advanced Honours - Astronomy & Astrophysics, Mathematics

Australian National University

Canberra, ACT

12-2024

Skills

Coffee Preparation: Hands-on experience with a range of different beverages Skilled in basic latte art and operating professional coffee machines

Customer Service: Ensure orders are delivered to customers in a timely and accurate manner Promptly resolves issues to ensure a high level of customer satisfaction Demonstrated ability to create a positive and welcoming atmosphere

SCHOLARSHIPS

2021 ANU Chancellor's International Scholarship
2023 RSAA Summer Research Scholarship

Languages

Chinese (Mandarin)

Native or Bilingual

English

Professional Working

Timeline

Part-time Barista / Server

Tajiyu T-Coffee

01.2024 - 02.2024

Bachelor of Science Advanced Honours - Astronomy & Astrophysics, Mathematics

Australian National University

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