Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dinh Huynh

Summary

Ambitious Mechanic with over 10 years of experience motivating, having experience as Senior Mechanic, mentoring apprenticeships and working in a small team. Versatile and diligent individual proficient in diagnosing mechanical failures and determining corrective actions. In-depth knowledge of job-related diagnostic equipment. Excellent time management and multitasking abilities.

Overview

11
11
years of professional experience

Work History

Senior Mechanic

John Lu Automotive
09.2022 - 03.2023
  • Improved customer satisfaction by providing timely and accurate diagnostics of vehicle issues.
  • Boosted customer confidence with clear explanations of diagnostic findings and proposed solutions.
  • Facilitated smooth communication between service advisors, clients, and the mechanic team to ensure complete understanding of vehicle needs and expectations during the repair process.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Test drove vehicles to determine problems and test repairs.
  • Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
  • Increased workshop efficiency by maintaining a clean and organized workspace.

Senior Mechanic

Birrong Automotive
02.2014 - 11.2019
  • Increased efficiency in maintenance procedures by implementing a streamlined workflow process for the team.
  • Solved complex mechanical issues by utilizing advanced diagnostic tools and troubleshooting techniques.
  • Improved customer satisfaction by providing timely and accurate diagnostics of vehicle issues.
  • Increased workshop efficiency by maintaining a clean and organized workspace.
  • Enhanced team productivity by collaborating with colleagues on complex repair jobs.
  • Reduced downtime for customers by completing automotive repairs in a timely manner.
  • Ensured safety compliance by performing thorough inspections on vehicles and implementing necessary repairs.
  • Boosted customer confidence with clear explanations of diagnostic findings and proposed solutions.
  • Raised overall shop performance by mentoring junior mechanics and sharing technical expertise.
  • Exceeded customer expectations by consistently delivering exceptional service and workmanship.
  • Prevented potential breakdowns, conducting comprehensive preventative maintenance checks on client vehicles.
  • Facilitated smooth communication between service advisors, clients, and the mechanic team to ensure complete understanding of vehicle needs and expectations during the repair process.
  • Increased shop reputation by consistently receiving positive online reviews from satisfied customers for outstanding workmanship and service quality.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
  • Test drove vehicles to determine problems and test repairs.
  • Inspected vehicles and evaluated condition of systems, equipment, lights, and accessories.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.

Mechanic

Automotive unlimited
01.2012 - 01.2014
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
  • Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
  • Increased efficiency in maintenance procedures by implementing a streamlined workflow process for the team.
  • Solved complex mechanical issues by utilizing advanced diagnostic tools and troubleshooting techniques.
  • Investigated customer complaints to identify cause of malfunctions.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.

Education

Certificate III Automotive Mechanical Technology (Light Vehicle) -

01.2012

Skills

  • Customer Service
  • Leadership role – training apprentice
  • Reception duties
  • Servicing
  • Organising service parts
  • Working under pressure, meeting deadlines

References

Available upon request.

Timeline

Senior Mechanic

John Lu Automotive
09.2022 - 03.2023

Senior Mechanic

Birrong Automotive
02.2014 - 11.2019

Mechanic

Automotive unlimited
01.2012 - 01.2014

Certificate III Automotive Mechanical Technology (Light Vehicle) -

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Dinh Huynh